Staff Engineer, Infrastructure Solutions

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.
We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.
If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.
We can’t wait to get to know you!
The WorkThe Staff Engineer plays a key role within the Infrastructure Solutions team, defining infrastructure strategies and roadmaps with a strong emphasis on network engineering initiatives. This role will involve finalizing designs and technical implementations that align with the architecture established by the Enterprise Architecture function, ensuring optimal use of technology within the organization. The specialist will contribute to the development of policies, processes, and procedures for Infrastructure & Operations (I&O) and provide expert advice on technology utilization to enhance overall enterprise value.
In addition to these responsibilities, the position will focus on creating robust network architectures and developing high-level designs that meet business requirements. This includes designing network topologies, selecting appropriate technologies, and producing detailed documentation. The specialist will collaborate with various teams, including Azure Cloud Operations and business unit infrastructure requirements, to ensure alignment with organizational objectives while supporting high-level infrastructure needs across the enterprise.
Core ResponsibilitiesCross-Team Collaboration
Work across all Infrastructure teams (Infrastructure Engineering, Network Engineering, Cloud & DevOps, ITSM, and Unified Communications) to identify and address operational requirements for new features and products.
Ensure alignment on design and engineering projects.
Demonstrate strong problem‑solving skills by addressing complex tactical issues collaboratively and escalating appropriately when necessary.
Network Design and Implementation
Lead the design and research efforts for network engineering initiatives.
Focus on Meraki and FortiGate technologies across cloud and on‑premises environments.
Design network topologies, select appropriate technologies, and implement secure applications using TLS/SSL certificates.
Coach team members on complex network solutions, demonstrating technical breadth across disciplines.
Proof of Concept and Technology Assessments
Lead and/or assist in completing “proof of concept” efforts for new infrastructure technologies.
Conduct assessments that drive business decisions related to network solutions.
Identify issues during assessments and propose comprehensive solutions that reflect sound judgment.
Documentation and Knowledge Sharing
Develop detailed documentation, including network diagrams and technical specifications for new implementations.
Share knowledge with team members and mentor them on best practices for network and infrastructure design.
Use effective written communication to influence decision‑making at higher levels.
Monitoring Industry Trends
Stay informed about industry trends in both infrastructure and networking to align existing and future solution strategies with business objectives.
Leverage knowledge of industry developments to coach others on addressing complex challenges.
Technical Representation
Represent solutions in technical reviews and discussions with client stakeholders.
Facilitate cross‑team collaboration to ensure seamless integration of new network and infrastructure solutions.
Use verbal communication skills to influence colleagues in other functions effectively.
Technology Roadmaps and Standards
Oversee technology roadmaps for core network infrastructure offerings while investigating new technology ideas/opportunities.
Manage change by contributing to major cross‑functional initiatives related to technology standards.
Architecture Development
Help lead the definition and development of architecture, patterns, and guidelines that integrate both infrastructure and network solutions.
Provide leadership in guiding teams through architectural changes.
Security Controls Definition
Define security controls for a variety of cloud and on‑prem workloads by collaborating closely with Information Security.
Exercise strong judgment in ensuring compliance with industry best practices.
Governance Activities Implementation
Assist in defining infrastructure governance activities based on I&O roadmaps.
Ensure that implementations adhere to industry’s best practices.
Act as a primary contributor on cross‑functional initiatives related to governance.
Cloud Infrastructure Design and Disaster Recovery Consulting
Design, support, and optimize cloud infrastructure solutions in Azure while focusing on operational efficiency, scalability, and security.
Collaborate with the CloudOps team to implement network changes based on business unit requirements while acting as a consultant for disaster recovery capabilities.
Set up Azure Site Recovery to ensure seamless recovery between on‑premises environments and Azure.
Enhance business continuity and minimize downtime during disruptions.
Demonstrate poise in managing complex day‑to‑day situations related to cloud operations.
Let’s Talk About You
Strong experience in network engineering with a focus on Meraki and Fortigate firewall technologies.
Advanced knowledge of Azure Cloud infrastructure and operations.
Ability to design and document complex infrastructure solutions that align with business requirements.
Strong understanding of security principles in both cloud and on‑prem environments.
Excellent collaboration and communication skills to work effectively across teams and with stakeholders.
Ability to troubleshoot and resolve all infrastructure technical issues.
Ability to work independently with minimal supervisory direction
Excellent problem‑solving skills to lead and/or facilitate the design of innovative/creative solutions and remedies to technical challenges encountered within the technical functional areas in IT is required.
Strong leadership skills to indirectly manage across functional teams toward common solutions.
Bachelor’s degree in Information Technology, Computer Science, or a related field.
7+ years of experience in network engineering, infrastructure design, and cloud operations.
Proven track record in designing scalable network and infrastructure solutions within a complex environment.
Experience working with business units to design custom infrastructure solutions.
What we offer [For full‑time permanent roles]
Competitive discretionary bonus
Market leading RRSP match program
Medical, dental, vision, life, and disability benefits
Employee Share Purchase Plan
Maternity/Parental top‑up while you care for your little one
Generous vacation policy and personal days
Virtual events to connect with your fellow colleagues
Professional development and comprehensive Career Development program
A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
The incumbent will be working hybrid and in office time will be spent working from EQ Bank’s additional office space located at
2200-25 Ontario Street, Toronto, ON .
Equity, Diversity & InclusionEQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.
We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.
As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI-enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.
EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh‑largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.
To learn more, visit eqb.Investorroom.Com and eqbank.Ca.
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