Job Posting Title Senior Consultant, Group Retirement

Posting Description
Business Line: Group Retirement ServicesHours Per Week: 35Preferred Locations: 17704 103 Ave NW Edmonton, T5S 1J9 - Hybrid SettingDetails: Full-Time, Permanent Position, Current VacancyAbout the Role
The Senior Retirement Consultant is responsible for growing, servicing and managing a dedicated block of group retirement plan clients, acting as a trusted advisor to plan sponsors and key stakeholders. This role focuses on business development, delivering high quality consulting support, retaining and deepening client relationships, and providing strategic guidance on plan design, governance, provider oversight, and member outcomes.The successful candidate will bring strong sales skills, technical knowledge, excellent relationship management skills, and the ability to proactively identify opportunities to enhance plan effectiveness while ensuring regulatory and best practice complianceWhat You'll Do
Proactively identify new business opportunities and build relationships with quality retirement business leads via referrals and other prospecting techniques (approximately 40% of your time)Meeting and/or exceeding individual sales targets as well as department goalServe as the primary consultant and day to day relationship manager for an assigned block of group retirement plan clients, ensuring consistent, high quality serviceBuild strong, long term relationships with plan sponsors, committees, and internal stakeholders to support client retention and satisfactionLead annual plan reviews and ongoing touchpoints to assess plan performance, member outcomes, and alignment with client objectiveProactively identify potential risks, service issues, or retention concerns and develop solutions in collaboration with internal teams and vendorsAdvise clients on plan design enhancements, including eligibility, contribution structures, automatic features, investment menu considerations, and member engagement strategiesProvide guidance on plan governance, CAP Guidelines, and applicable legislative and regulatory requirements (federal and provincialSupport clients through plan changes, vendor transitions, or special projects, ensuring a smooth and well communicated experienceManage consulting time and service models to ensure alignment between client needs, compensation, and overall account profitabilityContribute to retention strategies and growth opportunities by identifying integrated sale or service enhancement opportunities where appropriateWork closely with internal service, operations, and leadership teams to deliver a seamless client experienceAct as a subject matter resource for peers on plan governance, best practices, and complex client scenariosFollow industry best practices (CAP Guidelines) and applicable federal/provincial legislation when providing recommendations and insight related to plan governance and plan management at the direction of the VP, Retirement ServicesWhat You Bring
College or university graduate, or equivalent business experience requiredValid LLQP (will be required to obtain within one year of employment date if not already in place)Passion for sales and generating new businessCompletion of the Certified Employee Benefits Specialist designation (RPA) an assetTypically, five years' experience within the group retirement insurance industry, preferably within customer service or account management. Alternatively experience within the Financial Planning/Insurance industryStrong oral and written communications skillsA passion for investing with a strong understanding of capital markets would be beneficialAbility to present capital market concepts and understand investment performance results would be ideal for this roleStrong knowledge and experience related to group plan investment options/plans (i.E., pensions, RRSPs, DPSPs and TFSAs) and the investment categories required to build a solid investment lineup for group plan membersExcellent listener and communicator with project management, presentation and negotiation skillsA positive attitude and works well as a member of a teamStrength in application of computer skills;
including Word, Excel;
Power Point and OutlookStrength in quality, detail-orientation and mathematical aptitudeCommitment to providing excellence in client service experiencesDemonstrated ability to coordinate a high level of activity while maintaining exceptional client focus and strong professional acumenWho We Are
NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300+ Canadian, U.K, and U.S. office locations.What's In It For You
A hybrid environment approach that keeps the best interests of our staff and our clients in mindAnnual bonus plan for all employeesMatching RRSP plan of 5% of salaryReferral Commission PlanGenerous benefits plan including Health Care Spending Account starting on the first day of employmentFull support for continuing education & internal opportunities to grow as an insurance professional to advance careerReimbursement of license fees and professional membership duesA global team of industry leaders focused on employee retention, client growth, industry innovation and collaborationOur employees are the foundation of our success.NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps we moving forward.Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including Women in Insurance Cancer Crusade (WICC), Food Banks Canada, Indspire Canada and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.Accommodations are available on request for candidates taking part in all aspects of the selection process.Artificial Intelligence Disclosure: A.I. is not being used to screen, assess, or select applicants for the position.
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