Front Office Manager (Temporary)

Job Responsibility:

*Please note that this is a Temporary position*

The Prince of Wales Hotel is currently searching for a Full-time Front Office Manager (Temporary) to join our growing team!

If you have a passion for hospitality and are currently looking for career advancement opportunities, look no further!

What you'll be doing:

• Providing personalized and exceptional guest service at every given opportunity.
• Meeting established up-selling and sales goals.
• Ensures that the front office and business center are fully operational in terms of sufficient staff to service the guests.
• Performs the human resource function relative to hiring, training, promotions, motivating, and progressive corrective action when required.
• Ensures that Team Members are aware of, and follow all standards and procedures.
• Ensures Team Members follow safety policies and procedures.
• Develops annual department budget.
• Monitors cost and revenues on a daily basis.
• Suggesting additional products and services meeting our Guests' specific preferences.
• Assessing Guests' individual needs to meet standards for additional products and services.
• Actively seeking ways to meet Guests' product or service needs.
• All other duties as assigned.

What you'll bring to the team:

• Minimum three (3) years hospitality management experience.
• Basic accounting principles an asset.
• Familiar with cash receipts, cash floats, balancing end of shifts, and budgeting.
• Previous budgeting experience.
• Graduate of Hotel Administration Diploma, degree program or similar, or the equivalent in education and experience an asset.
• Excellent problem-solving abilities.
• Reliable transportation
• Ability to work weekdays as well as weekends as required.

What's in it for you?

• Benefits after 3 months
• RRSP Match
• Career advancement opportunities
• A chance to work with a tenured, supportive team at one of Niagara's Top hotels
• Company social events
• Complimentary meals each shift
• Company-wide discounts

While we encourage all interested candidates to apply, only those selected for an interview will be contacted.

Accessibility accommodations can be provided throughout the recruitment process upon request.

Job Type: Full-time

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Life insurance
• Paid time off
• Profit sharing
• RRSP match
• Store discount
• Tuition reimbursement

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person