Field Service Operations Leader

Lead field service delivery at Securitas Technology Canada using hands-on leadership, technician coaching, and electronic security expertise. Coordinate safe, efficient customer service.This Field Operations Leader provides daily direction and support to Service Technicians across field activities. The position coordinates scheduling, inspections, equipment, backlog, billing, and operational reporting. It also reinforces technical standards, safety procedures, quality assurance, and customer-focused execution through coaching and accountability.Key Responsibilities:
Coach, mentor, and support Service Technicians during daily field activitiesCoordinate technician scheduling, service requests, inspections, and customer updatesManage equipment availability, inventory records, backlog, and inspectionsConduct field audits, ride-alongs, quality inspections, and work validationsTrack service tickets, billing, productivity, timecards, and operational reportsRequirements:
DEP or DEC in electronics, security systems, or related technical fieldAt least five years in electronic security or field installation operationsHands-on installation, troubleshooting, and commissioning knowledgeExperience coaching, leading, or supervising technicians strongly preferredValid driver’s license and ability to travel within the districtApply your electronic security knowledge, field leadership, and operational coordination to strengthen service delivery at Securitas Technology Canada.
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