Field Sales Specialist

Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a personalized face-to-face experience selling home services including TV, Internet, and Home Phone. We know that our customers rely on us to provide them with reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter most.At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re motivated to succeed, enjoy connecting with people, and working in a supportive team environment, consider building your career by joining our team!You are outgoing, resilient, and thrive in a fast-paced, performance-driven environment. You enjoy collaborating with diverse teams and are passionate about strengthening brand presence in your MDU’s by collaborating with property managers.You possess these core competenciesStrong interpersonal skills – verbal, written, face to faceAnalytical thinking – logic, problem solving, leverage customer insightsClient servicing – customer first approach, relationship buildingWhat You Will DoDevelop and execute a territory plan to increase penetration, market share (households) and revenueBuild and maintain positive relationships with MDU property management and leasing staff to ensure Rogers remains the preferred brand presented to prospective tenantsPlan and execute marketing events and sales programs (in-person and virtual) within MDU Buildings.Evaluate customer needs through a consultative approach to offer Rogers solutions to satisfy all household communication needsBuild customer loyalty by delivering best in class customer service and effectively escalating customer issuesConduct door-to-door (D2D) prospecting within assigned territory to generate leads and acquire new MDU relations and CustomersPerform end to end order entry through multiple sales and service order entry toolsAchieve and exceed sales targets across Internet, TV, and Wireless products through consistent pipeline generation and effective closing strategiesParticipate in activities that drive collaboration with cross functional teams and partners for continuous improvementAttend product trainings, team meetings and planning sessions as required or when called forConduct all business as per Rogers Business Code of ConductShare market intelligence with their managers and the marketing teamsUse tools like Salesforce and Excel to organize and execute the business effectivelyWhat You BringExcellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organizationStrong sense of ownership and ability to function in a fast-paced environment and effectively multi-task with attention to detail and sound judgmentAbility to work independently to achieve set goals within a strategic planMust have a valid driver’s licenseMust have a vehicle to use for businessThe successful candidate will be a full-time employee of Rogers and will receiveFull training on Rogers productsOngoing coaching and mentoring to help achieve continued growth and successAn attractive remuneration package that includes base pay and uncapped commissions, & car allowanceMedical and Dental benefits that begin on day 150 % discount on all Rogers Communications servicesPension and RRSP plansAccess to multiple Wealth-Accumulation ProgramsTablet, smartphone and laptop for business useInternal growth opportunities are possibleCollaborative, team-oriented cultureTo protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.In certain provinces (e.g. British Columbia) you are required to obtain and maintain a valid security worker licence to perform your position's duties. If applicable, you must obtain the required license and provide proof of satisfactory to the Company that you have obtained it on or before your start date.Schedule Full TimeShift VariableLength of Contract Not Applicable (Regular Position)Work Location 861 Cloverdale Avenue (7823), Victoria, BCTravel Requirements Up to 50%Posting Category/Function Sales & Door-to-doorRequisition ID 334073To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.Posting Notes Customer Experience