The Shoe Co. - Store Manager (North Bay)

Job Title

Store Manager – The Shoe Co.

Overview

Lead the store environment, foster inclusivity and diverse customer connections. Report to the District Manager and drive the store's performance.

Key Responsibilities

• Coach and lead the team to achieve store objectives, including in‑store sales, web orders, recruiting, performance management, training, and development.
• Maximize store business results by creating exceptional customer experiences.
• Role‑model a shopping experience that encourages responsive customer service, compelling merchandise presentation and operational integrity.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, manage, develop, and train top talent who have a love of shoes.
• Achieve company objectives and enhance The Shoe Co. brand image by modeling the values of Passion, Accountability, Collaboration and Authenticity/humility.
• Develop and implement agile business plans to achieve results.
• Foster teamwork, collaboration and change advocacy within the store and district.
• Maintain open lines of communication with Senior Operational Managers.

Qualifications

• Relevant post‑secondary education.
• Minimum 4 years experience in a progressive retail supervisory role.
• Proven success in achieving sales and profitability targets in large volume, high‑traffic stores.
• Positive, energetic team player with strong leadership capability.
• Proven ability to motivate others.
• Proficiency in computer use, including e‑mail, MS Word and Excel.
• Ability to multitask in a fast‑paced environment while creating a compelling customer experience.
• Ability to work days, closing shifts and weekends.
• Mobile within a geographic area.

Benefits & Compensation

• 30% discount on regular‑priced merchandise.
• Competitive benefits package (Full‑time Associates Only).
• Paid Time Off – Personal Days & Vacation (Full‑time Associates Only).
• Flexible scheduling.
• Monthly bonus potential.
• 24/7 Employee Assistance Program for licensed counselors, work/life specialists, legal and financial assistance.