Career Practitioner

Amal Unite & Empower (AUE) is Amal's workforce integration division , connecting people who have come to Canada through immigration with career opportunities while helping employers across Newfoundland and Labrador access, develop and retain talent.
We believe successful workforce integration goes beyond finding a job. It requires recognizing people's skills and experiences, addressing barriers to employment, responding to workforce needs and creating environments where people can thrive.

Our approach brings together four interconnected areas of service:

• Employment & Career Services: Personalized career coaching, employment readiness, job-search support and career development.
• Industry Services & Connector: Employer engagement, recruitment support and connections between businesses and skilled talent.
• RISE: Workplace inclusion, employer education and practical solutions that strengthen recruitment, integration and retention.
• Bloom: Community connections, well-being and belonging that support broader integration and personal success.

Together, these services connect individual career aspirations with employer needs, workplace readiness and community belonging.

Join our Employment team
We're looking for an exceptional Career Practitioner to join our Employment team and help participants turn their skills, experiences and aspirations into meaningful employment outcomes.
Our Employment Program combines individualized career coaching with employer-informed services, practical job-search support and opportunities for continued learning. By collaborating with colleagues across AUE, we ensure participants' career preparation reflects real labour market needs and connects with recruitment opportunities and longer-term workplace success.
As our program evolves, we're expanding flexible, self-paced learning and technology-enabled services while keeping personalized, human-centred support at the heart of what we do.
This is a hands-on role for someone who understands today's hiring landscape, delivers outstanding career coaching, embraces technology and takes ownership of participant progress. You'll work directly with participants, coordinate employment services and collaborate across teams to help people achieve meaningful career outcomes.

What you'll do
Deliver exceptional career coaching and employment support

• Provide individualized career coaching to participants across Newfoundland and Labrador through virtual and in-person appointments.
• Assess participants' skills, professional backgrounds, qualifications, career aspirations and employment barriers.
• Develop practical employment action plans, establish clear goals and help participants make measurable progress.
• Support participants with career transitions, identifying transferable skills, overcoming employment barriers and navigating pathways into the Canadian labour market.
• Provide culturally responsive, strengths-based and individualized support to people with diverse educational, professional and lived experiences.

Help participants succeed in today's job market

• Develop and tailor high-quality resumes, cover letters and job applications for specific employment opportunities.
• Provide expert guidance on job-search strategies, networking, professional communication and recruitment processes.
• Conduct realistic mock interviews and provide constructive, personalized feedback.
• Help participants navigate online recruitment platforms, applicant tracking systems and responsible uses of AI in their job searches.
• Facilitate employment clinics, workshops and group coaching sessions, virtually and in person.
• Develop or adapt practical career resources, interview preparation materials and other tools that help participants succeed.

Coordinate participant services and program delivery

• Schedule and coordinate career coaching appointments, mock interviews, workshops and other employment services.
• Maintain consistent, professional and timely communication with participants, including appointment reminders, follow-ups, rescheduling and responses to inquiries.
• Support the day-to-day administration of the Employment Program, including monitoring shared communications, distributing forms, reviewing submissions and coordinating participant activities.
• Track participant engagement, progress and completion of employment readiness activities, including self-paced learning.
• Identify participants who may need additional support and proactively follow up to help them remain engaged and progress toward their goals.
• Maintain organized participant records, action plans and service documentation to support continuity and quality of service.

Connect career preparation with real employment opportunities

• Collaborate closely with AUE's employer engagement team to understand employer needs, recruitment opportunities and labour market trends.
• Use employer feedback and labour market insights to provide targeted coaching, strengthen participants' job readiness and help them pursue realistic career opportunities.
• Prepare participants for hiring events, employer interviews and targeted recruitment opportunities.
• Participate in career fairs, hiring events, community outreach and other activities that connect people with employment opportunities.
• Identify skills gaps and connect participants with appropriate training, credential recognition or professional development resources.
• Coordinate with colleagues to support employment transitions, workplace integration and longer-term employment success.

Use technology, maintain accurate records and support reporting

• Maintain accurate, timely and confidential participant profiles, case notes, service activities, employment action plans and outcomes in HubSpot, our participant management system.
• Follow up with participants to collect employment updates, job placement information, program feedback and success stories.
• Ensure participant data is complete, accurate and ready to support program reporting, evaluation and continuous improvement.
• Use collaboration and project management tools such as Asana and Slack to coordinate tasks, communicate with colleagues and manage priorities.
• Support participants using virtual platforms, online learning resources and digital employment tools.
• Use AI and emerging technologies responsibly to strengthen career coaching, resume development, job-search support and service efficiency, while following organizational privacy, confidentiality and AI-use guidelines.
• Contribute feedback and ideas as AUE introduces new digital tools, self-paced learning resources and automated workflows.

Contribute to a strong, collaborative team

• Work closely with colleagues across Employment, employer engagement, workplace inclusion and other AUE services to provide coordinated participant support.
• Manage competing priorities, follow through on commitments and take ownership of assigned responsibilities and participant progress.
• Identify opportunities to improve participant experiences, strengthen service delivery and achieve better employment outcomes.
• Adapt to evolving programs, technologies and participant needs while maintaining a high standard of professionalism, responsiveness and accountability.

What we're looking for
We are looking for someone who combines strong career coaching and recruitment knowledge with exceptional organization, digital confidence and a genuine commitment to helping people succeed.

Essential skills and experience
Career coaching and employment support: You can build trust, understand individual circumstances, identify strengths and barriers, and turn career goals into practical, achievable action plans. You can demonstrate these skills through relevant professional experience.
Recruitment and job-market knowledge: You understand how employers recruit, what makes candidates competitive and how to prepare people for real employment opportunities.
Resume development and interview preparation: You can develop compelling, tailored applications and provide practical interview coaching that helps candidates present their skills and experience confidently.
Communication and relationship-building: You communicate clearly, professionally and respectfully with participants, colleagues and partners. You're comfortable facilitating individual and group sessions.
Organization and follow-through: You can manage multiple appointments, participant files, deadlines, follow-ups and administrative responsibilities without losing attention to detail.
Digital confidence: You are comfortable working with CRM systems, digital records, online collaboration tools and other technology. Experience with equivalent systems is transferable, and you can learn new platforms quickly.
Initiative and accountability: You take ownership of your work, anticipate needs, solve problems and follow through on commitments.
Cultural responsiveness: You recognize the strengths of people from different backgrounds and can provide inclusive, respectful and individualized support.
Adaptability and collaboration: You are comfortable with change, actively give and receive constructive feedback, communicate openly and contribute to a collaborative environment focused on continuous learning and improvement.
Flexibility: You can occasionally adjust your working hours to accommodate participant appointments, employment activities and events outside regular business hours.
Qualifications and experience
We value demonstrated skills, relevant experience and the ability to deliver excellent results.
Experience in career coaching, employment services, recruitment, talent acquisition, workforce development or a related field is strongly valued.
Post-secondary education in career development, counselling, human resources, psychology, social sciences, education or a related field is an asset.

Additional assets

• Familiarity with Newfoundland and Labrador's labour market, employer recruitment practices and employment opportunities.
• Experience supporting newcomers, internationally trained professionals or people navigating career transitions.
• Knowledge of credential recognition processes, employment barriers and workforce integration.
• Experience facilitating workshops, employment clinics or group learning activities.
• Experience with HubSpot, Asana, Slack or comparable CRM, project management and collaboration platforms.
• Familiarity with learning management systems, self-paced learning platforms or digital learning tools.
• Experience with employment outcome tracking, program reporting, data collection or case management.
• Career development certifications or relevant professional training.
• Experience using AI and digital tools to improve career services, productivity or participant experiences.

We recognize that exceptional candidates bring different combinations of education, professional experience and lived experience. If you can demonstrate the skills needed to succeed in this role, we encourage you to apply, even if you do not meet every listed asset.

Work environment and schedule
This is an in-person position based in St. John's , with services delivered both virtually and in person to participants throughout Newfoundland and Labrador.
The regular schedule is Monday to Friday, 9:00 a.m. to 5:00 p.m., for a 40-hour workweek.
Flexibility is an important part of this role. Some participants may require career coaching, mock interviews or employment support outside regular business hours. Hiring events, workshops and community activities may also occasionally take place during evenings or weekends.
Working hours will be adjusted in coordination with the team to accommodate these activities while maintaining the regular 40-hour workweek.
Applicants must be legally eligible to work in Canada.

Why join AUE?
At AUE, you'll be part of a passionate, collaborative team working to make workforce integration more effective for job seekers and employers.
Our Employment Program is evolving. We're combining individualized career coaching, flexible learning, employer-informed services and emerging technologies to help participants build meaningful careers and achieve lasting employment outcomes.

You'll have opportunities to:

• Make a direct difference in people's career journeys and economic opportunities.
• Collaborate with colleagues who work closely with employers and understand local workforce needs.
• Contribute to innovative approaches to career development, digital learning and employment services.
• Bring forward ideas, improve processes and help shape how our Employment Program grows.
• Work in an environment that values initiative, collaboration, accountability, continuous learning and meaningful results.

We're looking for someone who cares deeply about people, takes pride in delivering excellent work and is excited to help build something better.

How to apply
Please submit your resume and a cover letter explaining your interest in the position and what you would bring to AUE.
As part of your cover letter, please briefly address these two questions:
1. Tell us about a time you helped someone move forward in their career or employment journey. What was their situation, how did you approach it, and what was the outcome?
2. AUE combines personalized career coaching, employer connections and technology to support meaningful employment outcomes. How would you bring these elements together to help someone whose previous experience or qualifications do not directly align with the opportunities they are pursuing?

Application deadline: November 19, 2026

Applications will be reviewed as they are received, and interviews may begin before the closing date. We encourage interested candidates to apply as early as possible.

Amal is committed to equitable and inclusive recruitment. We welcome applications from qualified candidates with diverse backgrounds, experiences and perspectives. Accommodations are available throughout the recruitment process upon request.