Customer Service Associate
The Shaw Group
The Shaw Group Limited is one of the 50 Best-Managed Companies in Canada and is one of Eastern Canada's leading manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes.
We are currently looking for a Seasonal Customer Service Representative at our location in Lantz Nova Scotia. The successful candidate will work in a team environment and support the sales function by:
What you'll do• Providing exceptional customer service
• Processing orders in our ordering software system, Syspro (training will be provided)
• Invoicing, keeping track of transport fleet and pallet credits.
• Ordering products, monitoring inventory and coordinating customer orders with our sales team
• Working closely with other divisions of The Shaw Group (mainly Shaw Brick) to process combined orders for commercial and retail center clients.
• Prioritizing orders by pick up or delivery dates and work with Shaw Transport on scheduling.
• Work with production on customer requirements to assist production scheduling.
• Managing inventory and keeping the team and customers informed
• Create customs documents for orders crossing the border to the US.
• Gathering new data and assisting sales staff
• Perform other duties as required.
What you'll need
• The ability to work individually and as part of a team.
• Exceptional customer service and communication skills
• The ability to multi-task, prioritize and pay close attention to detail.
• A self-starter and results focused attitude.
• Strong ability to accept change and assist in process change management.
• Strong Microsoft Office skills (Microsoft Access knowledge is an asset)
A little bit about us
The Shaw Group is one of Eastern Canada's leading manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes. Five retail Shaw Centres and more than 300 dealers sell Shaw Group products. Our company operates on a decentralized basis through a number of divisions and subsidiaries: Shaw Brick, Shaw Precast Solutions, Shaw Resources, Clayton Developments Limited, MMH Prestige Homes Inc., Ven-Rez Products Limited, Shaw Lifestyle and Shaw Living.
Are you interested?
We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow, and we create a safe environment for our people to bring fresh ideas to the table. And we like people with a "let's get it done" attitude! If this sounds like the right fit for you, please show your interest by submitting your cover letter and resume via Indeed.
We are committed to offering equal employment opportunities in our workplace and encourage applications from Women, Indigenous persons, persons with disabilities, and members of visible minorities.For more information on The Shaw Group of Companies please visit our website:
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