Warehouse Operations Manager

Select how often (in days) to receive an alert:Department:Supply Chain and DistributionEmployment Type:Full-TimeRequisition ID:1864Date Posted: September 30, 2026Closing Date: October 14, 2026 oruntil filled
Position Summary
The Warehouse Operations Manager is accountable for the safe, efficient, and consistent performance of warehouse operations across all shifts, including receiving, shipping, inventory control, and material handling.This role translates Distribution Centre strategy into disciplined execution by setting priorities, establishing standards, and holding Supervisors accountable for delivering operational results.Each Warehouse Operations Manager owns performance, standards, and execution within their assigned process flow and shift (e.G., inbound or outbound), with Supervisors aligned to support clear accountability and consistent delivery. The role requires close coordination across Managers to ensure alignment and continuity of end-to-end operations.Responsibilities
Own operational performance within assigned process flow and across shifts, ensuring safety, service, productivity, quality, and cost targets are consistently achieved.Own safety performance and regulatory compliance, ensuring adherence to all policies and continuous improvement in safety outcomes.Set operational priorities and standards, holding Supervisors accountable for execution and results aligned to business needs.Ensure consistent ways of working across shifts, eliminating variation and reinforcing a disciplined operating model.Manage operational capacity and constraints, balancing labour, equipment, and space, and making trade‑off decisions as required.Partner with Operational Support and Inventory Control to prioritize and resolve system, equipment, slotting, and facility issues.Lead performance management and continuous improvement using KPIs to drive corrective actions and sustained improvement.Ensure effective cross‑functional alignment and escalation, coordinating with Planning, Transportation, Site Operations, etc.Decisions-Making and Scope
Set operational priorities and standards within assigned process flow (inbound/outbound) and across shiftsMake trade‑off decisions between service, cost, labour, and productivityAllocate labour, equipment, and space across functional areasPrioritize system fixes, process changes, and improvement initiativesEscalate major capacity, risk, or cost decisions beyond scopeLeadership Responsibilities
Drive a culture of safety, ownership, discipline,and continuous improvementLead and develop Warehouse Supervisors, building strong leadership capability and accountability for resultsSet clear expectations for safety, performance, behavior, and execution standards across shiftsEstablish and reinforce consistent leadership routines, KPI use, and management practicesSupport workforce planning, talent development, and succession across the operationQualifications
Education / Experience
Post-secondary education in supply chain, logistics, operations, or equivalent experience5–8+ years of progressive leadership experience in a high-volume warehouse or distribution centreDemonstrated experience leading leaders (Supervisors) in a shift-based environmentLeadership & Operational Capability
Proven ability to manage complex operations and make trade‑off decisions across service, cost, and productivityStrong working knowledge of inbound, outbound, yard, and inventory control processesExperience driving performance through KPIs, continuous improvement, and disciplined execution modelsTechnical Skills
Experience with WMS platforms (SAP WM/EWM preferred)Strong data‑driven decision‑making and performance management capabilityOther Requirements
Ability to work across shifts and support peak operations as requiredComfortable operating in warehouse, yard, and safety‑sensitive environmentsSuccess Measures
Achievement of overall operational KPIs (safety, service, productivity, quality, cost) across assigned process flowConsistency of performance across shifts (minimal variation between day/night execution)Safety performance (recordables, near misses, compliance trends)Reduction of recurring operational issues and sustained resolution of root causesLabour plan adherence and effective use of capacity (labour, space, equipment)You and UFA. Let’s Grow Together
UFA is one of Canada’s largest and most progressive agricultural co‑operatives. We’re a multi‑billion‑dollar organization that offers the products, services, and support our 127,000+ members need to build, grow and succeed. While our roots will always be in agriculture, we’re proud to support the industries and communities that drive Western Canada’s economy. We need your skills, expertise and ideas to help us keep growing.A Business with a Purpose
- Join a member‑owned co‑operative with a mission that matters: improving the well‑being of our members, helping them feed the world, and enabling investment in local communities.Recognized and Rewarded for Your Performance
- At UFA, success is shared. You’ll own your work and be recognized for both individual and organizational results.Work‑Life Success
- We prioritize safety, respect your time, and offer flexible options and comprehensive benefits to support your life inside and outside of work.We Help Each Other Grow
- Our collaborative culture fosters growth through hands‑on experience, mentorship, training, educational support, and diverse career paths.Diversity Equity, and Belonging
At UFA, we care about our employees and what makes them unique. We strive to create an inclusive environment that welcomes employees from diverse backgrounds, where everyone can do their best work. If you require accommodation during the application or selection process, please contact View email address on ca.hrm.tc .Stay Connected
We thank all applicants for their interest. Only those selected for an interview will be contacted.
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