Software Development Manager, Enterprise Billing Expereince (Vancouver)

Are you ready to pursue some of the hardest scalability, performance, and distributed computing challenges in AWS? Our team owns custom customer billing and the associated cost management tools for one of the world's largest billing platforms. Because we sit at the nexus of all AWS services and interact directly with end-customers, we build relationships with teams across AWS to ensure that we offer a secure and reliable customer experience. This role requires ownership, autonomy, and an ability to deliver results. You should be a self-starter with a bias towards independent problem solving. Clear communication and prioritization will be important as you partner with Product Management to plan, design, and deliver game changing experiences for customers. Your passion for the potential of computing to help AWS customers to run their businesses on AWS native tools, and proven experience managing complex technology projects, will help you make strong business judgments. Roll up your sleeves, build an engineering team second to none, and have fun while creating tons of customer value! Your expertise is deep and broad; you start with the customer and work backwards to develop a coherent vision for services that support the flexibility and scale that customers expect from us. You have built and operated systems that support high-end business complexity and scale with simple and elegant solutions that are highly decoupled, yet operate in concert to produce customer experiences that are unique to Amazon. Key Job Responsibilities

Lead a team of software engineers in the design, development, test, deployment and operation of services that our customers depend on. Contribute directly to our growth by hiring smart and motivated engineers and managers to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need. Be responsible for ensuring sanity of architecture, operational excellence and quality, delivering results on time. Work closely with other AWS teams to deliver features that require cross-team leadership. Obsess over protecting customer information, maintaining single-digit millisecond latencies, and simplifying enterprise scale commerce complexity. Own product definition through your team of product managers. Regularly dive into architecture, code, test plans, project plans, deployments and operations to drive excellence through your organization. Represent your business and operations to the highest level of leadership within AWS on a weekly basis. Basic Qualifications

3+ years of engineering team management experience 7+ years of working directly within engineering teams experience 3+ years of designing or architecting (design patterns, reliability and scaling) of current and existing systems experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Preferred Qualifications

Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance), Registered Retirement Savings Plan (RRSP), Deferred Profit Sharing Plan (DPSP), paid time off, and other resources to improve health and well-being.

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