Technical SME for Payments at Finastra
CAP D+H Shared Services Corporation
Elevate your career as a Subject Matter Expert at Finastra, focusing on Fusion Global PAYplus in a client-facing technical role. Leverage your expertise to resolve intricate payment issues and optimize configurations for top clients. As a key technical resource at Finastra, you will manage escalations and provide crucial support for Fusion Global PAYplus systems. Your responsibilities will include troubleshooting complex production issues, analyzing payment flows, and engaging with cross-functional teams. Your insights will help drive efficient solutions and enhance customer satisfaction with FGPP services. Key Responsibilities:
- Act as a senior technical point for FGPP production support
- Analyze and resolve production issues timely
- Conduct advanced FGPP configuration activities
- Communicate effectively with customers about issue status
- Collaborate with various teams for solution validation
- Deep experience with Fusion Global PAYplus
- Strong problem-solving and analysis skills
- Proven success in production support environments
- Excellent verbal and written communication
- Ability to engage stakeholders effectively
Vacancy posted 4 days ago
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