IVR Developer (Cisco CVP / Java)
$120k per yearFull-time
Staffmax Staffing & Recruiting
Location: Toronto, ON (Hybrid)
Employment Type: Full-Time
Salary: Up to CAD $120,000
About the Role
We are seeking an experienced IVR Developer to join our team supporting enterprise contact center solutions for a bank. This role is ideal for a developer with strong expertise in Cisco CVP , Java , and contact center technologies , with hands-on experience building scalable customer self-service IVR applications and integrating them with backend systems.
You will work closely with architects, business stakeholders, and contact center teams to design, develop, integrate, and maintain IVR applications that deliver seamless customer experiences.
Key Responsibilities
- Design, develop, and maintain DTMF-based IVR applications using Cisco CVP.
- Develop IVR applications using Cisco Call Studio and VXML Server.
- Create and enhance custom CVP elements using Java.
- Configure and deploy applications on Apache Tomcat.
- Integrate IVR applications with backend systems using REST APIs, XML Web Services, and OAuth2 authentication.
- Develop Java-based services to support IVR functionality and customer self-service features.
- Integrate IVR solutions with MS SQL Server databases.
- Enable secure data sharing between IVR applications and the Agent Desktop.
- Integrate Cisco CVP applications with Cisco UCCE/ICM routing scripts.
- Configure DNIS routing, CTI Variables, skill group queuing, and Finesse Agent Desktop integration.
- Participate in application testing, troubleshooting, deployment, and production support.
- Work collaboratively with business analysts, QA teams, architects, and infrastructure teams to deliver high-quality solutions.
- Utilize Cyara for IVR testing and validation where applicable.
Required Qualifications
- 4+ years of experience developing DTMF IVR applications using Cisco CVP.
- Strong hands-on experience with:
- Cisco Call Studio
- Cisco CVP
- VXML Server
- CVP Custom Elements (Java)
- Apache Tomcat
- Strong Java development experience.
- Experience integrating backend systems using:
- REST APIs
- OAuth2
- XML Web Services
- Experience working with MS SQL Server.
- Hands-on experience building customer self-service IVR solutions.
- Experience sharing data between IVR applications and Agent Desktop.
- Strong understanding of Cisco UCCE/ICM integration, including:
- Routing Scripts
- DNIS
- Skill Group Queuing
- CTI Variables
- Cisco Finesse Agent Desktop
- Experience with Cyara testing is an asset.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent communication and collaboration skills.
Preferred Qualifications
- Experience working within banking or financial services environments.
- Experience supporting enterprise contact center platforms.
- Familiarity with Agile development methodologies.
- Knowledge of CI/CD deployment practices.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the IVR Developer (Cisco CVP / Java) in Toronto, ON vacancy
- Job Description We are looking for aJava IVR Application Developerto join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based... ...development experience with a strong focus on Java Strong Java programming skills in Java EE...JavaInternshipRemote workRelocation
- ...Role : Senior Cisco CVP IVR Developer Description: ~4+ years of experience in DTMF IVR application development in CVP (Contact Center).Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat. ~ Java development with...JavaContract work
- ...Job Title: Senior IVR Developer (Cisco CVP / DTMF IVR) Experience Required: 4+ Years Role Overview: We are seeking a Senior IVR Developer responsible for designing, developing, enhancing, and supporting DTMF and Voice Bot solutions within a large-scale enterprise...JavaContract work
- ...Senior IVR Developer Position Overview We are seeking a Senior IVR Developer responsible... ...center environments. ~ Proficiency with Cisco IVR technologies including: ~ Cisco Call... ...Studio ~ Cisco Customer Voice Portal (CVP) ~ VXML Server ~ Custom CVP components...JavaFull time
$100k - $120k per year
...000 Base Position Overview We are seeking an experienced IVR Developer with strong expertise in Amazon Connect to design, develop,... ...hands-on experience building DTMF-based IVR solutions using Cisco CVP, integrating backend systems with Java and REST APIs, and delivering...JavaPermanent employmentFull time$55 - $65 per hour
...Role: Java Full Stack Developer Location: Toronto, ON Type: Contract Rate: CAD55/hr - CAD65/hr We are seeking a highly skilled and experienced Senior Java Full-Stack Developer with strong expertise in Java-based backend systems and modern frontend technologies...JavaContract work$69.75k - $110.5k per year
We are seeking a highly skilled and proactive Java Developer with deep expertise in Java, Spring Framework, Kafka, Message Queuing, Dynatrace, and microservices architecture. This role requires a hands‑on developer who will spend approximately 60% of their time coding and actively...JavaWork at office3 days per week$64k - $106k per year
## Senior Java DeveloperApplylocations: Toronto, ON: Calgary, ABtime type: Full timeposted on: Posted Todaytime left to apply... ...requisition id: JR159877**What You'll Do:**As a Senior Java Developer, you will be responsible for designing, building, and maintaining...JavaWork at office- Position: Senior Java Developer (with Python, AWS and Terraform) Type: Contract Pay Rate: 75.00/hr - 90.00/hr Note: Final interview will be onsite We are seeking a skilled and passionate Senior Software Engineer with strong expertise in Java and AWS to join our technology...JavaContract workFor subcontractor
- Become a pivotal Java Developer at a leading investment management firm in Toronto. This role emphasizes software design and AWS capabilities within a highly esteemed team. Join a culture that promotes integrity and high performance as you develop software solutions for complex...Java
- ...digital operations services, and expertise in data, technology, and AI. Overview Inviting applications for the role of Sr. Java FS Developer Location: Toronto ON (3 days onsite in a week) Qualifications Angular/React Working Knowledge: Bitbucket, GIT, Confluence,...JavaFull time3 days per week
- Overview Senior Core Java Developer This is with a large IT services firm for a major Canadian bank. Candidate must have legal work status for Canada. Client Location is downtown Toronto, close to GO and TTC. Hybrid - In-Office 3 days per week. Increase to 4 days in September...JavaPermanent employmentContract workWork at office3 days per week
- ...About the Role You will be part of a collaborative team that develops, enhances and maintains applications in an environment using a hybrid... ...and develop software applications on Spring Boot, JBoss and Java EE based applications. You will coordinate effort within and across...JavaFull time
- Embrace a leadership role as the Lead Java Backend Developer in Canada for Caribbean’s Digital Banking IT Group. Design crucial backend services and APIs for secure digital banking. In this pivotal position, you will guide architectural decisions while mentoring development...Java
- Accelerate your career as an Expert Developer focusing on Java and Python technologies. Bring your extensive experience and technical skills to our innovative projects. This position calls for a developer with over 5 years' experience, adept in Java and Python, alongside...Java
- Seeking a Senior Java Developer in Ontario to drive technical excellence and software innovation. Utilize your 6+ years of experience in Java and cloud services to make an impact. You will work closely with Product Owners and fellow developers in an agile environment, taking...Java
- Enhance your career as a Senior Java Developer focusing on Azure with a leading financial client. Join a collaborative team while working on critical EMT payment projects every day. In this role, you will be integral to Agile Scrum teams, developing APIs and microservices...Java
- Elevate your career as a Senior Fullstack Java Developer in Toronto, ON, specializing in Java backend and React JS frontend development. Build scalable enterprise applications with a focus on performance and security. This role seeks a seasoned developer with 6-8 years of...Java
$102.2k - $125k per year
...performance professionals at various capacities (junior to senior developer) Actively contribute code and lay foundation for technical... ...Undergraduate Degree in Technology. 5+ years of extensive experience in Java, Spring Boot, DevOps, Kafka. Strong algorithmic problem‑...JavaLong term contract- Advance your career as a Full Stack Developer specializing in Java and Python in Toronto, ON. This mid-senior level position requires a blend of backend and frontend development skills. We are looking for a candidate with 8+ years of robust Java and Spring Boot expertise...JavaLong term contractContract work
- Elevate your backend skills with a focus on Java, Microservices, and AI at our company. This role emphasizes building high-performance... ...generative AI capabilities. We are seeking a seasoned Backend Developer with over five years of Java experience. Your expertise in Spring...Java
- ...traders, operations staff and peers to understand requirements. Develop solutions that are in line with client's technology biases,... ...walkthroughs, and documentation. Skills Must have Very strong in Java development. Good analysis /coding and designing skills Should...JavaLong term contractFor subcontractor
- Accelerate your career as a Java Developer specializing in Capital Markets at a premier institution in Toronto. This hybrid position emphasizes AWS and enterprise application development. Ideal candidates will have a minimum of 7 years in Java development, with a keen focus...Java
$95k - $145k per year
Senior Developer - Java, Spring (Fraud IT) Position Description CGI is seeking a Senior Java Developer to join a high-performing delivery team supporting enterprise-scale applications and digital transformation initiatives. The successful candidate will contribute to the...JavaWork at office- Elevate your career as a Backend Developer in Toronto, specializing in Java and Spring Boot. Utilize your skills in RESTful API development and work independently in agile settings. The ideal candidate has a strong foundation in Java, is proficient with Spring Boot, and possesses...Java
- Join a leading tech firm as a Hybrid Senior Java Developer in Toronto, ON. This role emphasizes both backend and frontend development skills, with a versatile work setup. This 6‑month contract position requires a Senior Java Developer with more than a decade of full‑stack experience...JavaContract work
- Job Description Senior Full Stack Developer – Java / Oracle PL/SQL Location Toronto, ON – Hybrid (4 Days WFO) Duration 6–12 Months Role Summary We are seeking a Senior Full Stack Developer to join the ClientLink Development team supporting a large-scale wealth management...Java
- Become a Full Stack Developer with a focus on Java and React in Toronto’s hybrid work environment. Drive innovation in creating scalable web applications and managing databases. We are seeking a skilled developer with over 7 years of Java programming experience. Your expertise...Java
- Requirements Expert-level Java 17/21 & Spring Boot 3.x; deep Spring ecosystem (MVC,... ...working with Global Sourcing partners and developing solutions which improve the customer experience... ...involves We are seeking a Full stack Developer with strong backend expertise to design,...Java
- A consulting firm in Canada is seeking multiple Java developers to address application vulnerability issues for a public sector client. Candidates should have significant experience with Java migrations and multi-platform IT systems development. The role involves developing...Java
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to IVR Developer (Cisco CVP / Java). Be the first to apply!
Related searches
- java developer remote Toronto, ON
- entry level java developer Toronto, ON
- java developer Toronto, ON
- java developer no experience Toronto, ON
- senior java developer Toronto, ON
- développeur java Toronto, ON
- junior java developer Toronto, ON
- java software developer Toronto, ON
- java intern Toronto, ON
- java Toronto, ON