Warehouse and Maintenance Technician

Title: Warehouse and Maintenance Technician

Employee Working Location: In-person (Vancouver, BC)

Employment Status: Permanent- Full time

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2026 , we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

• Inspect and troubleshoot equipment malfunctions and carry out repairs, following the manufacturer's specifications.
• Document repairs and maintain up-to-date equipment records in the inventory management system.
• Clean and disinfect health equipment, according to standards.
• Transport equipment between HELP sites
• Support and guide new employees and volunteers by sharing technical knowledge and demonstrating procedures as required.

What we are looking for:

• Minimum of 3 years' experience and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
• Ability to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
• Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
• Experience and knowledge of medical supply equipment maintenance and repair procedures.
• Experience in field-based service delivery, including in-home equipment setup, customer interaction, and troubleshooting.
• Ability to interpret technical manuals and schematics.
• Valid driver's license and clean abstract, with experience driving light commercial or cargo vehicle
• Able to lift and carry up to 80lbs.
• Experience working with volunteers and diverse populations is considered an asset.
• Commercial driving and delivery experience is considered an asset.
• Fluency in English is required

Working conditions:

• Monday to Friday. Work varies from warehouse to other HELP sites, client homes and Assisted Living facilities.
• Ability to sit and stand for extended periods and safely operate a vehicle for deliveries, which can be up to 75% of the day.
• A valid BC Class 5 Driver's License.
• May be required to work out of other HELP locations.
• As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
• Eligibility to work in Canada: At this time, we welcome applications for candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in a job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).