Critical Harm Program Manager

OpenAI, Inc.

Lead critical harm operations at OpenAI from Toronto, currently remotely, using program management and cross-functional execution skills. Build systems that scale responsibly.This Program Manager role supports User Safety & Risk Operations across evolving Critical Harm priorities. You will structure ambiguous problems, align partners, and drive complex safety programs from framing through execution. Work may include national security, violent-activities, wellbeing, Frontier Risk, or Trusted Access workflows.Key Responsibilities:
Lead strategic operational builds from problem statement through implementationTranslate policy and safety constraints into executable workflowsCoordinate cross-functional partners and resolve critical dependenciesUse operational data to identify bottlenecks and quality gapsDrive escalations and decisions to durable closureRequirements:
8+ years in program management or related operations fieldsTrack record scaling ambiguous work from framing through launchAbility to align teams without direct authorityTechnical and analytical fluency around data and automationClear communication with technical, operational, policy, and executive audiencesApply program management, operational judgment, and cross-functional leadership to OpenAI’s evolving critical harm priorities in Toronto.
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Vacancy posted 2 hours ago

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