Product Owner

Join Manulife, a leading international financial & insurance services provider, helping people make decisions easier and lives better.Manulife is on a journey to become a customer obsessed, digital leader;
we’re transforming, andwe need you! Individual Insurance Canada (IIC) & Guaranteed Wealth Solutions (GWS) has designed the broadest product shelf and offer the most innovative tools to help our customers every step of the way. We have a clear vision of our strategy, and the result will be exceptional experiences for our customers.The IIC & GWS Product Owners are part of the Digital Delivery & Go-To-Market team responsible to establish our go-forward Agile organization on our quest to achieve our Mission: “Decisions made easier. Lives made better”.Within our division, we are seeking a highly motivated Product Owner who will work closely with our business functional areas to dig deep into the products we offer, would like to offer and everything in between. This is a fast paced, changing environment where every day brings something new, and innovative ideas are encouraged. You will be partnering closely with our development squads to evolve the digital experiences through simplified and intuitive design;
putting Canadians needsfirst by providing the right tools and solutions to facilitate positive digital experiences. As part of the Digital Delivery team, you deeply understand our customers and are the bridge between business and technology to design experiences our customers will love.Position Responsibilities:
Own the product backlog and feature prioritizationProvide clarity on what and why of customer / business needsDrive the product strategy, planning, and delivery of key capabilities for featuresEnsure progress against important milestonesAct as the voice of the customer in the definition of product;
incorporate feedback from customer insights and researchWork in collaboration with internal and external key stakeholders to ensure successful development and implementation of featuresAbility to determine solutions and opportunities that will close gaps in product/serviceLaunch new digital transactionsMonitor the outcomes and experience of launched features and iterate where requiredEnhance and manage existing digital propertiesWhat will you do as a Product Owner?
Own the product backlog and feature prioritizationProvide clarity on what and why of customer / business needsDrive the product strategy, planning, and delivery of key capabilities for featuresEnsure progress against important milestonesAct as the voice of the customer in the definition of product;
incorporate feedback from customer insights and researchWork in collaboration with internal and external key stakeholders to ensure successful development and implementation of featuresAbility to determine solutions and opportunities that will close gaps in product/serviceLaunch new digital transactionsMonitor the outcomes and experience of launched features and iterate where requiredEnhance and manage existing digital propertiesHow you will be spending your time?
10%
Discovery
with a key focus on refining scope, high level solution and technology feasibility.Contribute to vision and roadmap supporting at the Epic Portfolio level / client facing application level - Brain Storm, protype and test solutions.15%
Planning
where you will define and decompose work that delivers value on a sprint-by-sprint cadence.Participate in defining Features and provide recommendations related to MVP and releasable functionality. Participate in or run internal/external interviews with end-users to gain feedback;
act as the voice of thecustomer;
review ‘always-on’ feedback.Document business requirements and review with stakeholders. Coordinate with stakeholders for the definition of acceptance, test plans, execution and approval of business results. Ensure ongoing monitoring requirements are defined. Create and manage risk register.Define the priority of the deliverables and order of build in partnership with the Manager of Engineering (MoE).70%
Executing
through the development life-cycle phase;
story boarding, agile ceremonies and seeking continues feedback.5%
Monitor
: Report weekly (first month)/monthly on OKR outcomes at portfolio sync, feature usage, adoption, other KRI’s as defined throughout the project.Required Qualifications:
3 – 5 years of relevant work experience.Experience working in the financial services and/or insurance industry.Understanding and/or past interaction with financial advisors/consultants, managing agencies, institutional administration, etc.In-depth knowledge of Scrum and Agile Software Development Methodology and working knowledge of product development architectureProficiency in the use of analytic and agile tools like Confluence, JIRA, etc.Working knowledge of how Advisors and Consultants grow and manage their business.Prior track record of delivering digital projects, working within innovative environments, and leading execution across functional teams and business units.Highly effective communicator who can clearly articulate business needs between technical and non-technical resources as well as present strategy and vision to senior management.Strong relationship development and management skills.Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.Strong analytical, troubleshooting, and problem-solving skills.Product management or design experience with a focus on Digital.Experience defining and tracking key digital performance indicators.Ability to take initiatives, work with minimal supervision and passion to solve problems.Preferred Qualifications:
You are a tactical strategistYou are business savvy and have a love for technologyYou feel empowered to make decisions, yet are collaborative in your approachYou are passionate and engagedYou are a change championYou believe no idea is a bad idea if it is analyzed thoroughlyYou dig deep into the ‘why’ and ‘why not’You thrive on documentation, simplifying the complexYou are the Product Owner we are looking for if:
You are a tactical strategistYou are business savvy and have a love for technologyYou feel empowered to make decisions, yet are collaborative in your approachYou are passionate and engagedYou are a change championYou believe no idea is a bad idea if it is analyzed thoroughlyYou dig deep into the ‘why’ and ‘why not’You thrive on documentation, simplifying the complexWhen you join our team:
We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see#LI-HybridThe role being advertised is an existing vacancy.Acerca de Manulife y John Hancock
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite .Manulife es un empleador que ofrece igualdad de oportunidades
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a View email address on ca.hrm.tc .Referenced Salary Location
Waterloo, OntarioModalidades de Trabajo
HíbridoSalary range is expected to be between
$70,500.00 CAD - $117,500.00 CADLos empleados también tienen la oportunidad de participar en programas de incentivos y recibir una compensación vinculada al rendimiento empresarial e individual. El salario real variará según las condiciones del mercado local, la geografía y factores relacionados con el puesto como conocimientos, habilidades, requerimientos, experiencia y educación/formación. Si solicitas este puesto fuera de tu ubicación principal, por favor escríbenos a View email address on ca.hrm.tc para conocer el rango salarial correspondiente a tu ubicación.Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con View email address on ca.hrm.tc para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement ( .
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