Complex Insurance Claims Director

Shape complex insurance outcomes at Definity through legal research, settlement negotiation, and disciplined claims management in a flexible hybrid work experience.

The Complex Claim Director is a lawyer handling Financial Lines claims of moderate severity or complexity. You investigate coverage, evaluate losses, negotiate resolutions, and communicate legal advice to claims, underwriting, and other stakeholders. The work spans cyber, directors’ and officers’ liability, employment practices, fidelity and crime, and miscellaneous professional liability policies.

Key Responsibilities:

• Evaluate and dispose of moderate to high-severity claims
• Draft coverage letters, reservations, releases, and settlement agreements
• Negotiate liability, damages, and coverage resolutions
• Retain, monitor, and manage outside litigation counsel
• Provide legal research supporting underwriting and claim decisions

Requirements:

• Bachelor’s degree and Juris Doctor or LLB required
• Current law qualification in the province of employment
• Excellent written and verbal French and English communication
• Three years’ lawyer or claims-handling experience minimum
• MS Office proficiency and strong technical aptitude

Bring legal judgment, Financial Lines knowledge, and settlement expertise to Definity’s complex claims and underwriting relationships.

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