Manager, Information Technology & Data Management (Part-time, Contract)

Position: Manager Information Technology & Data Management (Part-time Contract)

Reports to: Reports to the Chief Financial Officer.

Location: To effectively support the team and organizational needs this position requires in-office attendance a minimum of one (1) day per week preferably on Wednesdays. The Lung Health Foundation is based in Toronto.

Salary range: $50.00 - $55.00 / hour (up to 20 hours per week)

Notes: This is a temporary 6-month (approx.) contract position. This role does not include employee benefits; however the selected candidate may choose between receiving 6% vacation pay or 15 days of paid vacation.

Vacancy: This role will fill a vacancy.

About the Lung Health Foundation

Imagine a future where people living with lung cancer have a fighting chance. Where no one loses a loved one to asthm a. Where people with chronic obstructive pulmonary disease (COPD) live life to the fullest. Where old er adults maintain their independence. And where future generations are spared the debilitating effects of lung disease.

At the Lung Health Foundation (LHF) were committed to making that future a reality. Starting now.

Our Mission

We work to improve the lung health of Canadians through:

• Groundbreaking research
• Policy and practice change
• Urgently needed programs and support
• Public education on critical lung health issues

At the core of our mission Helping those impacted by lung disease.

POSITION OVERVIEW

This role ensures that LHFs technology and data platforms are secure reliable scalable and aligned with the organizations mission strategic priorities and day-to-day operations.

As LHF expands its ability to collect manage and use data from programs partners donors clients and audiences this role will strengthen the organizations data governance privacy and analytics practices with particular attention to the responsible stewardship of health-related data.

Working collaboratively with internal teams senior leadership and LHFs managed service provider the Manager supports strong IT operations effective systems administration sound data practices and improved organizational capacity for data-informed planning reporting decision-making and impact measurement.

RESPONSIBILITES

Overview of Vendor Relationship (BIT)

The Manager Information Technology & Data Management works closely with LHFs managed service provider BIT which supports technical onboarding Microsoft 365 setup end-user help desk support device configuration basic hardware troubleshooting and management of LHFs phone system.

While BIT provides day-to-day managed IT services this role provides strategic leadership and organizational oversight for internal systems data governance cybersecurity practices Salesforce administration IT policies vendor coordination and staff training.

Data Management

• Manage organizational data systems including CRM client donor and program databases as well as software platforms used across the organization ensuring data is accurate secure accessible and used consistently.

Salesforce Infrastructure Reporting & Integration

• Lead the continued development of LHFs Salesforce infrastructure including system architecture workflow configuration dashboards reporting tools and ongoing maintenance to support planning performance tracking decision-making and impact measurement.
• Oversee Salesforce data mapping structures integrations and reporting processes to support reliable data flow consistent reporting and effective use across teams.
• Partner with internal teams to identify Salesforce needs improve user adoption strengthen documentation and support effective consistent use of the platform.
• Maintain Salesforce data integrity through clear governance quality controls documentation and alignment between Salesforce and connected systems.

IT Operations & Infrastructure Management

• Oversee vendor-supported maintenance performance and security of LHFs hardware software networks cloud services and related technology infrastructure.
• Coordinate with BIT on technical onboarding user account setup device configuration and ongoing IT support needs.
• Maintain internal IT documentation asset tracking and inventory management processes while managing vendor relationships contracts and service-level agreements for systems supporting IT and data operations.
• Support reliable secure and cost-effective IT operations including device management telephony help desk coordination systems support and escalation of service issues as needed.

Cybersecurity Privacy & Risk Management

• Oversee IT security protocols disaster recovery business continuity planning and related risk management activities in collaboration with BIT and internal stakeholders.
• Support compliance with applicable health data privacy and security requirements including PHIPA as well as relevant nonprofit regulatory obligations.
• Conduct regular vulnerability assessments and lead cybersecurity awareness training across the organization.

Team Leadership & Collaboration

• Partner with teams across the organization to improve digital literacy and data fluency.
• Serve as a trusted advisor to senior leadership on technology data cybersecurity privacy and health data management considerations related to organizational planning and execution.

QUALIFICATIONS

Education & Experience

• Bachelors degree in Information Technology Computer Science Data Management or related field (Masters degree preferred).
• 6 years of progressive IT data or digital leadership experience preferably in a nonprofit healthcare research or other mission-driven environment.
• Experience establishing and/or managing data systems with strong governance requirements including health data research data CRM platforms donor databases or client service systems; experience working with health databases such as CIHI is considered a strong asset.
• Demonstrated experience with cloud environments cybersecurity frameworks and enterprise applications.
• Knowledge of PHIPA requirements and experience working with data systems and governance practices that support health privacy compliance.

Technical Skills

• Deep expertise in Salesforce administration architecture configuration reporting data structures workflows integrations user roles and system scalability.
• Strong knowledge of network administration cloud platforms (Microsoft 365 AWS) and enterprise security practices.
• Proficiency in data management SQL databases analytics tools and data governance frameworks.
• Familiarity with API integrations automation tools and low-code/no-code platforms.
• Experience overseeing vendor-led implementation of systems and data platforms.

Leadership & Interpersonal Skills

• Excellent communication and stakeholder engagement skills.
• Ability to translate complex technical concepts into clear insights for non-technical audiences.
• Commitment to collaboration equity and supporting mission-driven work.
• Proven ability to lead teams manage projects and deliver results in a dynamic environment.
• Growth mindset.

TRAITS AND SKILLS

• Kind collaborative and supportive
• Diligent organized and solution-orientated
• Coachable committed to continuous learning and improvement
• Very organized with strong time management skills
• Clear consistent and effective oral and written communicator
• Comfortable with ambiguity and change with an ability to be flexible
• Driven by principles of equity inclusion and respect

OUR VALUES

We are looking for individuals who:

• Lead with courage and passion
• Embrace collaboration and teamwork
• Are adaptable and forward-thinking
• Demonstrate integrity and accountability
• Are committed to the communities we serve

The Lung Health Foundation is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such we will make accommodations available to applicants with disabilities upon request during the recruitment process.

The Lung Health Foundation is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs job requirements and individual qualifications without regard to race colour religion or belief national social or ethnic origin sex (including pregnancy) age sexual orientation gender identity and/or expression marital civil union or domestic partnership status family or parental status or any other status protected by the laws or regulations in the province where we operate. At the Lung Health Foundation we value the insights and Innovation that diverse and inclusive teams bring to work.

Required Experience:

Manager