Director Hospitality Dining Services

Lead hospitality strategy at Trent University, overseeing dining, retail, catering, beverage, and licensed services across Peterborough and Durham GTA campuses.

Reporting to the Associate Vice-President, Housing & Hospitality, this director role guides contracted and self-operated services. It combines strategic planning, operational oversight, contract management, financial stewardship, compliance, and stakeholder engagement. The Director will lead significant transformations, including an all-you-care-to-eat residential dining model.

Key Responsibilities:

• Develop multi-year strategies, service models, and operating plans
• Oversee dining, retail, catering, beverage, and licensed services
• Manage operators, franchisees, vendors, partnerships, and performance
• Lead budgets, forecasts, procurements, contracts, and capital recommendations
• Direct service transformation, risk planning, and regulatory compliance

Requirements:

• Master’s degree or equivalent education and significant experience
• Eight years of progressively responsible hospitality leadership experience
• Experience managing contracted and self-operated hospitality operations
• Major contract negotiation, procurement, financial, and change leadership experience
• Smart Serve certification and Ontario G Class driver’s license

Bring strategic hospitality leadership, financial oversight, contract expertise, and inclusive service design to Trent University’s campus operations.

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