Senior Software Engineer - ML Ops

Description

Join Team CARFAX as a Senior Software Engineer - ML Ops

We are looking for a seasoned Senior Software Engineer - ML Opsto join our platform team and take an active role in designing, scaling, and operating the infrastructure that powers Large Language Model (LLM) development and hosting. This is a high-impact, highly technical position where you will own critical platform components, drive architectural decisions, and directly shape the reliability, performance, and security of our AI infrastructure.

At its core, this is a Kubernetes-first, cloud-native platform engineering role. We care deeply about your ability to architect and operate scalable, resilient infrastructure for LLM workloads — the specific cloud or tooling you've built that experience on is secondary. Our current platform runs on AWS with EKS, Flyte, ArgoCD, JupyterHub, and the LGTM observability stack, and you'll be working within that environment — but we are far more interested in the depth of your platform thinking than in a specific vendor background.

If you are an engineer who thrives at the intersection of AI/ML and cloud-native infrastructure, who gets excited about solving the unique scaling and operational challenges that LLM workloads demand, and who wants to work on technology that sits at the absolute cutting edge of the AI industry — this role was built for you.

At CARFAX, we believe in the power of teamwork and value in-person interactions so that we can collaborate and thrive together. This position will require 2 days in the London, ON office per week, subject to change with future business needs. One last thing: Our four-day week continues in Summer 2026! 

What You'll Own:

LLM Platform Architecture — Actively participate in the design and evolution of the core infrastructure platform supporting LLM training, fine-tuning, and inference workloads at scale, contributing architectural decisions that balance performance, cost, and reliability across the full platform lifecycle.

Kubernetes & Advanced Autoscaling — Own the design and implementation of sophisticated K8s autoscaling strategies (HPA, VPA, KEDA, Cluster Autoscaler) tailored to the highly variable and GPU-intensive demands of LLM workloads. Our current environment is EKS, though equivalent production Kubernetes experience on GKE, AKS, or on-prem is equally valued.

ML Workflow Orchestration — Participate in the engineering and optimization of ML pipeline infrastructure, contributing to best practices for pipeline design, resource allocation, and workflow reliability across LLM training and evaluation workloads. We currently use Flyte — experience with comparable platforms such as Kubeflow, Airflow, or Prefect translates well.

AI Developer Platform — Own and contribute to the architecture and operations of interactive compute environments used by AI researchers and LLM engineers to develop, experiment, and prototype. We run JupyterHub today, though experience with equivalent multi-user ML development platforms is directly applicable.

CI/CD & GitOps — Participate in the development and ongoing improvement of GitOps workflows and CI/CD pipelines, contributing to deployment best practices and enabling rapid, reliable delivery of platform changes. Our current implementation uses ArgoCD — strong experience with GitOps principles and comparable tooling is what matters.

Observability & Reliability — Contribute to the full observability stack implementation — designing dashboards, defining SLOs, building alerting frameworks, and ensuring deep visibility into LLM workload performance and platform health. We use the LGTM stack (Loki, Grafana, Tempo, Mimir) — experience with Prometheus, OpenTelemetry, ELK, Datadog, or equivalent platforms is welcomed.

Cloud Infrastructure — Participate in cloud infrastructure design across compute (including GPU instance families), storage, networking, and IAM, with a strong emphasis on cost optimization and operational excellence. Our primary cloud is AWS — candidates with strong GCP or Azure backgrounds who are prepared to work in AWS are encouraged to apply.

Security & Compliance — Engage actively in the vulnerability assessment and remediation program across all platform components, contributing to security standards and ensuring the LLM platform meets organizational and regulatory compliance requirements.

Collaborative Engineering — Participate in technical design reviews, contribute to roadmap discussions, and serve as a knowledgeable resource and collaborative partner across AIOps and MLOps disciplines

Required Experience & Skills:

7+ years of experience in DevOps, Platform Engineering, MLOps, or a closely related infrastructure discipline.

Deep Kubernetes expertise — production experience operating Kubernetes at scale on any major managed platform (EKS, GKE, AKS) or on-premises, with advanced knowledge of scheduling, autoscaling, networking, RBAC, and cluster operations.

Cloud infrastructure proficiency — extensive experience designing and operating production workloads on at least one major cloud provider (AWS, GCP, or Azure), covering compute, storage, networking, and identity and access management

MLOps / AI Infrastructure experience — demonstrated experience building and operating infrastructure that supports ML training, model serving, or LLM workloads, including GPU resource management and scheduling at scale

CI/CD & GitOps — strong hands-on experience with GitOps principles and modern CI/CD pipeline design, using any mainstream tooling (ArgoCD, Flux, GitHub Actions, Tekton, or equivalent)

Observability Engineering — production experience designing and operating observability platforms including metrics, logging, and distributed tracing, using any modern stack (Grafana/LGTM, Prometheus, Datadog, ELK, or equivalent)

Infrastructure as Code — strong proficiency with Terraform, Helm, or comparable IaC and configuration management tooling.

Programming & Scripting — solid coding ability in Python and/or Go, with experience writing automation, tooling, and infrastructure integrations.

Security Mindset — hands-on experience with vulnerability scanning, remediation workflows, and cloud security best practices including RBAC hardening and secrets management

Strongly Preferred:

Direct experience with Flyte or comparable ML workflow orchestration platforms (Kubeflow, Airflow, Prefect, Metaflow)

Experience operating JupyterHub or equivalent multi-user interactive compute platforms at scale

Familiarity with LLM-specific infrastructure — model serving frameworks (vLLM, Triton, TorchServe), GPU cluster management, large-scale distributed training setups

Hands-on experience with AWS (EKS, EC2 GPU families, S3, IAM, VPC) as our current primary cloud environment

Experience with FinOps practices — cloud cost attribution, rightsizing, and spot/preemptible instance strategies for ML workloads

Relevant certifications: CKA / CKS, AWS/GCP/Azure Solutions Architect or DevOps Engineer, or equivalent

Who You Are:

A systems thinker who understands how architectural decisions ripple across reliability, performance, cost, and security — regardless of which cloud or tooling stack those decisions are made within

Operationally minded — you build things to be observable, maintainable, and resilient from day one

Deeply curious about AI and LLMs — you understand why the infrastructure you build matters and stay current with how the AI landscape is evolving

Proactive and ownership-driven — you identify problems before they become incidents and drive solutions to completion

An effective collaborator and communicator who can translate complex infrastructure concepts for AI researchers, data scientists, and engineering leadership alike

Comfortable operating with autonomy in a fast-moving environment where priorities evolve alongside the AI landscape

Why This Role Stands Out:

LLM infrastructure is one of the most technically demanding and strategically important engineering domains in the industry today. As a senior member of our AIOps team you will:

Directly shape the platform that enables LLM development and productionization — your contributions will have immediate, measurable impact

Work on genuinely hard infrastructure problems — GPU scheduling, large-scale distributed workloads, high-throughput model serving, and multi-tenant ML environments

Be positioned at the epicenter of the AI infrastructure space, one of the fastest growing and highest-demand engineering disciplines in the industry

Have a clear voice in technical direction — your experience and opinions on platform design are genuinely valued and actively sought

Bring your full experience to the table — whether you've built on AWS, GCP, Azure, or hybrid environments, your platform engineering expertise is what drives impact here

What’s in it for you: 

• Competitive Compensation: Attractive salary, comprehensive benefits, and generous time-off policies. 
• Flexible Work Schedules: Enjoy 4-day summer work weeks and a winter holiday break. 
• Retirement Support: 401(k) / DCPP matching. 
• Performance Rewards: Annual bonus program to recognize your contributions. 
• Innovative Workspace: Casual, dog-friendly offices designed for creativity and collaboration. 

Hear from our Team: Our accolades speak for themselves:

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 9X Washington Post Top Workplace
• St. Louis Post-Dispatch Best Places to Work

CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. The expert in vehicle history since 1984, CARFAX provides exclusive services like CARFAX Used Car Listings, CARFAX Car Care, CARFAX History-Based Value and the flagship CARFAX® Vehicle History Report™ to consumers and the automotive industry. CARFAX owns the world’s largest vehicle history database and is nationally recognized as a top workplace by The Washington Post and Glassdoor.com. Shop, Buy, Service, Sell – Show me the CARFAX™. S&P Global Mobility is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets.

US Equal Opportunity Employer Statement:CARFAX is an Affirmative Action/Equal Opportunity Employer. It is the policy of CARFAX to provide equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. In addition, CARFAX will provide reasonable accommodations for qualified individuals with disabilities. We maintain a drug-free workplace. We are a participant in E-Verify.

Canadian Equal Opportunity Employer Statement:CARFAX Canada is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.

We’re committed to providing accommodations by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email Show email.