AI Change Enablement & Communication Lead (Montreal)

Role Overview

The AI Change Enablement and Communications Lead will drive adoption of AI capabilities by designing and executing targeted change enablement and communications strategies that address behaviors, barriers, and key messaging.

Responsibilities

• Develop and execute the AI change and communications plan in collaboration with the Team Leader, including defining audiences, behaviors, barriers, and interventions.
• Own internal communications, including campaigns, announcements, leader toolkits, and recurring updates.
• Produce executive‑ready readouts that describe what changed, why it matters, impact, and next actions.
• Translate AI capabilities into clear "why it matters" messaging and practical examples.
• Collect frontline feedback, amplify success stories, reinforce safe‑use behaviours, and measure engagement to continuously improve.

Qualifications

• 5+ years of experience in change management, internal communications, transformation enablement, or digital adoption (experience supporting technology or AI rollouts is a strong asset).
• Proven ability to design and execute change plans that translate strategy into practical adoption outcomes.
• Exceptional writing and storytelling skills, with experience creating multi‑channel internal campaigns, announcements, leader toolkits, FAQs, and enablement content.
• Comfort operating at the executive level, synthesising complex inputs into clear, decision‑ready updates on impact, risks, and next steps.
• Strong stakeholder management skills; able to partner effectively with Product/Engineering, Data/IT, HR/L&D, Communications, Legal, Risk, and business leaders.
• Data‑informed approach to adoption: experience defining KPIs, running pulse checks, gathering frontline feedback, and iterating enablement and communications based on insights.
• AI fluency with the ability to translate capabilities, limitations, and use cases into practical guidance; commitment to responsible AI and safe‑use behaviours (privacy, confidentiality, security, and governance).
• Confident facilitator, able to lead workshops across a distributed organization.
• Ability to navigate and collaborate within a large, complex organization, engaging multiple stakeholders across functions and regions.
• Bachelor’s degree in Communications, Business, HR/Organizational Development, Marketing, or a related field (or equivalent experience). Prosci/ADKAR, CCMP, PMP, or similar credentials are considered an asset.

Compensation

BC, AB, SK, NWT & NU: $135,200 – $179,100
MB & ON: $123,300 – $169,800
Atlantic Provinces & QC: $122,100 – $162,200

Disclosure: The final salary awarded for this role may vary from the above range based on relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organisational needs. The wage range provided in this job posting may be subject to change for business purposes.

Health and Safety

Health and Safety is a core paramount value of WSP. It is expected that you comply with our Health, Safety & Workplace (HSE) policy at all times as well as client HSE policies when working at client locations. Full details here: Some safety‑sensitive positions involve fieldwork and may include work in a variety of environmental conditions, such as remote or isolated areas, working alone, and in inclement weather (within safe and reasonable limits).

EEO and Accessibility

WSP welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. WSP is committed to the principles of employment equity. Only the candidates selected will be contacted. WSP does not accept unsolicited resumes from agencies.