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Chatbot Content Developer

Epsilon Solutions Ltd.

  • Review, analyze, and improve technical documentation used as chatbot knowledge sources.
  • Convert Confluence content into Markdown and documentation-as-code formats.
  • Use GitHub Copilot and AI tools to improve documentation quality and structure.
  • Develop and enhance automation scripts for content conversion and migration.
  • Maintain documentation in Git/Bitbucket repositories.
  • Collaborate with engineering and DevOps teams to improve chatbot knowledge sources.
  • Resolve documentation issues related to formatting, links, images, and metadata.
  • Create standards, templates, and best practices for documentation management.

Key Skillsets

  • 5+ Yrs of strong scripting & automation experience - Python (preferred) or Java development experience.
  • Experience working with Markdown documentation and Git-based repositories.
  • Experience with Confluence administration, content organization, page structures, and migrations.
  • Experience working with Git, GitHub, Bitbucket, or similar SCM platforms.
  • Experience creating automation scripts and content transformation utilities.
  • Hands-on experience with GitHub Copilot or AI-assisted development tools.
  • Understanding of developer documentation and documentation-as-code practices.
  • Experience with CI/CD and DevOps concepts is desirable.
  • Exposure to Backstage, TechDocs, or documentation portals is a plus.
  • Strong written communication and documentation skills.
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Vacancy posted more than 2 months ago

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