Retail Supervisor-SEVEN OAKS SHOPPING CENTRE

Career Development | Medical and Dental Benefits | 40% Discount | Maternity and Parental Leave | Tuition Assistance When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day. As a Supervisor, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers. Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues. Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities. Set the direction and goals for the day/shift when associates arrive for work. Provide individual and team performance feedback and recommendations to managers. Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Train, coach, reward, and motivate associates to improve selling and the customer experience. Reinforce selling expectations, performance, results, and accountability with all associates. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Maintain our values, policies, and procedures. Proven experience delivering sales, customer experience, and operational results in a fast-paced environment. Prior experience in a supervisory role, preferably in a retail setting. Thrives in a customer-first based retail environment. Ability to foster a customer-focused selling culture. Ability to provide in the moment coaching to associates. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays. High school diploma, GED certificate, or Relevant Work Experience We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Competitive, performance-based compensation and bonus incentive programs for sales leadership positions. Robust medical, dental, and life insurance options, plus short-term and long-term disability plans. No-cost mental health and well-being support through our Employee Assistance Program (EAP). Retirement Savings Program with company match. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment.