Principal Product Manager: Owner

The Principal Product Manager, AI Restaurant Experience role is a full-time remote position at Owner for candidates based in the United States or Canada. The position carries an estimated starting base salary of $280,000 to $300,000 and covers the operator experience across Owner's mobile and desktop products. Owner builds a restaurant technology platform for independent restaurant owners with websites, online ordering, point-of-sale, customer relationship tools, and marketing systems.

Product decisions turn restaurant operating signals into recommendations and practical actions. The product manager connects product, design, engineering, data, AI, customer success, and operations while staying close to restaurant owners. The position requires eight or more years of product management experience or equivalent building experience, a record of shipped products, and strong technical judgment. The remote arrangement covers the United States and Canada, with San Francisco, Los Angeles, Chicago, and New York among the preferred locations.

• Role: Principal Product Manager, AI Restaurant Experience
• Employer: Owner
• Location: Remote, United States or Canada
• Compensation: Estimated starting base salary of $280,000 to $300,000

Candidates applying for the role can center their materials on shipped products, direct work with customers, and decisions grounded in restaurant operations. The hiring process includes a recruiter screen, a hiring manager interview, a take-home case study with a live overview, a cross-functional partner interview, and a final round with senior leadership.

Restaurant Operations Become Product Work

The role turns day-to-day restaurant work into product decisions. The product manager owns the operator experience across mobile and desktop products, develops personalized business guidance, and turns best-practice playbooks into actions that restaurant teams can use. The product manager works directly with restaurant owners while product decisions take shape.

• Restaurant websites, search engine optimization, and online menus
• Online ordering, delivery, catering, and smart upsells
• Review management, listings management, and customer relationship tools
• AI phone ordering, waitlists, loyalty programs, and rewards
• Point-of-sale tools, branded restaurant apps, kitchen tablets, and integrations
• Marketing campaigns, email and text messaging, push notifications, reporting, and analytics

The product manager shifts the software experience from outputs to outcomes. The work includes building personalized business guidance, scaling unified guest and order management, and turning operating knowledge into simple actions.

The position requires trust in AI-assisted execution and product judgment grounded in real restaurant operations. The product manager works directly with restaurant owners, then carries their needs into product, engineering, design, data, customer success, and operations decisions. The work sits inside a restaurant technology role that connects software decisions with daily foodservice work.

Product Leadership Across The Company

The product manager leads work across product, design, engineering, data, AI, customer success, and operations. The role owns a core operator experience rather than a single isolated feature, so product decisions must connect guest activity, orders, restaurant workflows, and business guidance.

Owner requires eight or more years of product management experience or equivalent building experience. Strong candidates have shipped high-impact products, show technical depth, work closely with engineers, prioritize clearly, and make decisions that move from product judgment to execution. Cross-functional leadership remains part of the daily work.

Experience With Restaurant Technology

Restaurant technology work requires close attention to the people who use a system during service, prep, ordering, marketing, and follow-up. The position calls for customer obsession, strong product instincts, and the ability to understand real operating conditions instead of treating restaurant software as an abstract product category.

AI product experience is grounded in useful recommendations and reliable execution. The role requires technical partnership with engineering, strong prioritization, and the ability to build products that restaurant owners can use across mobile and desktop workflows. Experience with restaurant operations or hospitality technology adds direct context to those decisions.

Remote Work And Team Conditions

The position is 100% remote for candidates in the United States or Canada. San Francisco, Los Angeles, Chicago, and New York are preferred locations, while the remote structure supports work across the eligible countries. Owner provides comprehensive health coverage, unlimited paid time off, and pre-IPO equity.

Owner's team works on restaurant websites, ordering, point of sale, guest communication, marketing, and operational tools. The company uses only @owner.com email addresses for team communications, and its hiring process does not request financial information.

Owner has been operating since 2020 , when Adam Guild built its first version to help his mother's dog-grooming business. The company then focused its technology on independent restaurants and expanded its product work around digital sales and restaurant operations.

Owner has raised $240 million in Series D funding and maintains a remote-friendly work model. The company's stated working values include customer focus, speed, and excellence.