Digital Workplace Support Specialist Remote

Illumiti Inc.

Elevate the employee experience at Syntax as a Digital Workplace Support Specialist. Provide IT support for over 3000 employees in a hybrid PC and Mac environment, with remote flexibility. Syntax needs a support specialist to enhance the Digital Employee Experience for its global workforce. This role involves remote and some office tasks, working within a dynamic team across different time zones. Key responsibilities include supporting Microsoft Office 365, onboarding employees, and managing office networking and videoconferencing setups. Key Responsibilities:

Provide IT support for Windows and Mac environments
Manage employee IT onboarding processes
Assist with meeting room setups and videoconferencing support
Support office networking and telephony systems
Respond to incidents and requests using ServiceNow

Requirements:

Minimum 2 years experience in relevant IT support areas
Expertise in Windows, Mac, and mobile device troubleshooting
Experience in IT asset management and procurement
Basic knowledge of Active Directory and Microsoft Intune
Strong communication and interpersonal skills

Help enhance the IT experience for Syntax employees worldwide with your technical skills and support expertise. #J-18808-Ljbffr

Apply

Vacancy posted 11 hours ago

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