Software Lifecycle Management Advisor

Desjardins

Software governance and lifecycle expertise shape this advisor role at Desjardins. Analyze requests, coordinate updates, and monitor Power BI dashboards across digital workplace environments.As a Software Lifecycle Management Advisor, you support the IT Asset Management and User Experience Team. You assess requested software, recommend approvals, and coordinate authorization with asset management, architecture, and security partners. Your work helps maintain a compliant, secure, and current software portfolio. The position also addresses unauthorized software, known as type 2 shadow IT, while improving lifecycle management practices through operational dashboards and data analysis.Key Responsibilities:
Analyze and approve software from Access IT service requestsAssess project software requests for approval or rejectionCoordinate software authorization with asset management, architecture, and securityEstablish update criteria and review software annuallyProcess shadow IT and monitor Power BI dashboardsRequirements:
Bachelor’s degree in a related fieldFour years’ relevant ITAM, lifecycle, or project coordination experienceExperience with operational dashboards, KPIs, and data analysisKnowledge of ServiceNow, Power BI, and JiraKnowledge of French and digital workplace environmentsApply software governance, IT asset management, and data analysis expertise to strengthen Desjardins’ software lifecycle practices.
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