Retail Banking Expert - Compliance
Mercor
Toronto, ON
- Remote job
About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Retail Banking Expert
Type: Contract
Compensation: $1,150–$1,450 per completed task
Location: Remote
Role Responsibilities
- Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication.
- Create realistic scenarios based on retail banking workflows such as mortgage origination, personal loan underwriting, account opening/closing, fraud escalation, and regulatory examinations.
- Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures , and customer dispute resolution.
- Provide structured feedback on AI accuracy in areas such as banking regulations ( Reg Z , Reg E , TILA , RESPA , BSA/AML ), product terms, and industry-specific terminology.
- Collaborate asynchronously with research teams to refine evaluation frameworks for banking-domain AI .
Qualifications
Must-Have
- 3+ years of professional experience at a commercial bank, credit union, or retail banking institution.
- Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit ( BSA/AML , CRA , fair lending), relationship management, or private banking.
- Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks.
- Clear written communication and attention to detail.
Preferred
- NMLS registration or banking certifications.
Compensation & Legal
- Task Completion Pay: Competitive and based on task quality (~$1,150–$1,450 per completed task, subject to change as the project evolves).
- Performance Bonus: Top performers receive a weekly bonus incentive on top of their per task rate.
- Hourly Opportunity: Top performers may be invited to transition to an hourly compensation model based on sustained quality and throughput.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to: Show email
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Vacancy posted 22 hours ago
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