Inside sales representative

Work setting

• Department store
• Rural area
• On-site customer service
• Remote location
• Electronics specialty shop
• Hardware store
• Furniture store
• Mobile phone store

Tasks

• Accept cash, cheque, credit card or automatic debit payment
• Operate cash register
• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Provide customer service
• Assist in display of merchandise
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Prepare merchandise for purchase, rental or lease

Type of product

• Appliances
• Building materials (other than lumber)
• Flooring
• Furniture and house furnishings
• Home electronics
• Lamps and lighting fixtures
• Lumber and plywood
• Power tools

Security and safety

• Criminal record check

Transportation/travel information

• Own transportation
• Own vehicle
• Valid driver's licence
• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Bending, crouching, kneeling
• Handling heavy loads
• Physically demanding
• Repetitive tasks
• Standing for extended periods

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Adaptability
• Analytical
• Collaborative
• Creativity
• Efficiency
• Energetic
• Goal-oriented
• Hardworking
• Integrity
• Outgoing
• Positive attitude
• Proactive
• Quick learner
• Time management
• Dependability
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Excellent oral communication
• Honesty

Screening questions

• Do you have the required certifications listed in the job posting?

Employment terms options

• Early morning
• Evening
• Morning

Employment terms options

• Day
• Weekend

Health benefits

• Dental plan
• Health care plan

Other benefits

• Free parking available

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
• Does not require Canadian work experience

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures)
• Supports Veterans in translating their military skills and experience into the language of the civilian job market
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
• Facilitates access to Elders who can offer support and guidance to Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities