Superintendent

About this position

SSA Marine Canada Ltd. is a diversified and integrated group of marine logistics companies committed to the success of our people, our customers, and our communities, to sustain and grow Canada’s trade economy for the benefit of all Canadians. Our role in Canada’s supply chain is essential. It is a responsibility and a privilege that inspires us to deliver expert solutions that help move cargo and people across the globe for our customers reliably, safely, and professionally.

We are seeking a Superintendent for dock operations, a full‑time permanent position based in North Vancouver, reporting to the General Manager of Lynnterm. The Superintendent oversees terminal space utilization, dock operations, safety, security, quality, and efficiency while supervising an operations management team and a unionized workforce. The role coordinates vessel handling, workforce and equipment readiness, cargo operations, troubleshooting issues, and ensuring accurate processes and documentation for the movement of steel and general cargo between vessels, trucks, and railcars. The position requires high interaction across the organization.

Responsibilities & Activities

• Lead and enforce workplace safety programs, policies, and procedures, including incident investigations, PPE, drug and alcohol compliance, harassment prevention, and spill reporting.
• Promote a strong safety culture through inspections, hazard identification, Safety Blitz initiatives, training, seminars, and participation in JHSC meetings.
• Develop, maintain, and communicate cargo handling and operational procedures, manuals, certifications, and safety documentation.
• Supervise and support unionized employees, ensuring compliance with operating procedures, productivity standards, and collective agreement requirements.
• Monitor foreperson workloads, track job orders, and collaborate with other superintendents to optimize workforce allocation and operational efficiency.
• Schedule vessel and dock operations, ensuring adequate staffing, equipment, and resources are available to meet operational demands.
• Liaise with shipping customers, supercargoes, agents, carriers, and internal stakeholders to coordinate vessel operations and cargo flow.
• Prepare and monitor vessel loading operations using stow plans and terminal documentation, ensuring safe and efficient cargo handling.
• Oversee vessel, warehouse, railcar, and dock activities, adjusting workforce deployment as operational needs change.
• Support terminal operations through administrative and coordination duties, including labour dispatch, invoicing, railcar unloading coordination, equipment control, facility maintenance planning, and positive labour relations.

Qualifications & Skills

• Waterfront, marine terminal, or heavy industry experience supported by relevant post‑secondary education.
• Minimum 5 years of leadership experience supervising a unionized workforce.
• Strong knowledge of safety regulations, procedures, and best practices.
• Comprehensive understanding of vessel, rail, terminal, cargo stowage, and stability operations.
• Excellent communication, negotiation, conflict resolution, and stakeholder management skills.
• Strong technical expertise in rigging, lifting operations, and computerized operating systems.
• Proficient in Microsoft Office 365 applications, including Word, Excel, and PowerPoint.
• Demonstrated leadership ability to supervise, mentor, coach, and motivate teams while fostering positive labour relations.
• Strong organizational, time management, problem‑solving, and decision‑making skills with a focus on continuous improvement.
• Ability to work effectively in a fast‑paced, high‑pressure environment, including flexible shifts and the physical demands of climbing equipment and lifting up to 50 lbs.

Benefits of Working with SSA Marine

• A compensation package that includes extended health and dental benefits.
• Access to learning and professional development opportunities to support your career development.
• Wellness and Employee Assistance programs.
• Free parking.
• A company culture that values care for employees, community, and diversity, equity and inclusion.

SSA Marine is committed to Employment Equity. We welcome and embrace applicants with diverse experiences, abilities, backgrounds and perspectives. If you have preferred pronouns, please let us know when you apply.

We are committed to providing an inclusive and accessible environment. If you require accommodation during the recruitment process, please let us know and we will work with you to support your request.

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