Quality Assurance Specialist - Bilingual (Mandarin/English)

Job Description

• Evaluate, optimize, and execute our existing Quality Assurance systems and Standard Operating Procedures (SOPs) across all value-add processing lines, driving continuous improvement initiatives to elevate overall seafood quality and maximize team efficiency.
• Complaints: Handle customer health and safety complaints, and quality related inquires.
• Regulatory & Audits: Act as the primary CFIA liaison and co-leading and passing Tier 1 global retailer factory audits .
• Sample Zone Management: Guarantees flawless product traceability, rigorous sensory standardization, and an audit-ready presentation standard for executive and client showcases.
• R&D Support: Support on the validation and sourcing of ingredients, finalize formulation ratios, and translate subjective culinary creations into strict, scalable data specifications for the production floor.

MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants.MPI does not discriminate on the basis of race, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, or based on an individual's status in any group or class otherwise protected under applicable human rights legislation. MPI encourages applications from minorities, women, the disabled and all other qualified applicants

The Successful Applicant

• Overall, 6+ years of relevant Quality Assurance (QA) experience.
• Extensive experience with process optimization and food safety, with a proven track record of auditing, refining, and managing existing QA frameworks to continuously elevate quality standards and team productivity.
• Proven ability to directly challenge the production department to ensure necessary standards and testing are strictly enforced.
• Hands-on experience passing Tier 1 supermarket audits (nice-to-have).
• Experienced managing CFIA regulations

What's on Offer

• A competitive base salary ranging from $80000 to $90000 CAD annually.
• Permanent position with opportunities for growth and development.
• Job Location: Richmond (British Columbia)