Jira Administrator & Delivery Enablement Specialist

Jira Administrator & Delivery Enablement SpecialistPay Rate (up to): $73.50/hour, depending on experience
Start Date: November 16, 2026
End Date: April 30, 2027
Location: Calgary, Alberta (fully remote)
Note: The primary pay rate is based on T4 classification;
however, we will also consider applications from candidates interested in an INC classification, where applicable.
DescriptionRaise is hiring a Jira Administrator and Delivery Enablement Specialist on behalf of our client. This is a hands-on contract role, fully remote, running from November 2026 to April 2027. You'll configure, administer, and expand Jira Cloud, starting with the Cybersecurity team and then moving to other project, program, product, and operational teams. You'll work directly with each team to learn how they deliver work and turn their processes and reporting needs into practical Jira setups that follow established enterprise standards. The goal is better delivery visibility, less manual admin, and internal teams that can run Jira on their own long term. This role applies an existing Jira framework rather than designing a new one.
Responsibilities
Configure Jira projects, boards, workflows, fields, permissions, issue types, templates, filters, hierarchy, dependencies, milestones, RAID tracking, and automation
Onboard teams and set up Jira for waterfall, hybrid, agile, Kanban, and operational delivery models
Build self-service dashboards and reporting for project managers, program managers, delivery teams, and executives
Configure Jira Product Discovery (JPD) to support ideas, prioritization, and product planning
Support migrations from Azure DevOps (ADO) to Jira, including work-item mapping and transition activities
Provide user training, documentation, coaching, and knowledge transfer to internal administrators and delivery teams
Keep all configurations aligned with established Jira governance, architecture, and standards
Qualifications
Proven enterprise Jira Cloud administration and configuration experience
Hands-on experience with Jira projects, boards, workflows, JQL, dashboards, automation, Jira Plans, hierarchy, roles, and permissions
Ability to understand how a team operates and translate its requirements into practical Jira configurations
Experience building dashboards and reports for project managers, program managers, delivery teams, and executives
Strong understanding of project, program, product, waterfall, hybrid, agile, Kanban, and operational delivery practices
Strong troubleshooting, facilitation, documentation, training, and stakeholder management skills
Collaborative, organized, and comfortable working independently with both technical and non-technical teams
Nice to Have
Jira Product Discovery (JPD) configuration experience
Experience migrating teams and work items from Azure DevOps (ADO) to Jira
Atlassian certifications
Experience with Confluence, Atlassian Analytics, Power BI, and Jira Marketplace apps
Experience supporting Jira in a large enterprise environment
Additional RequirementOur client asks that candidates provide 2 Endorsements/References at the time of application: ( this could be a colleague/manager that worked with you on Recent Projects that relate to this role Ask them to provide a Quick Endorsement - testimonial in point form of your accomplishment / value added) to highlight your skills for this role
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation:
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