Head Of Customer Service Operations — Lead & Elevate Cx
goeasy
Goeasy is seeking a Senior Manager, Customer Service Operations to lead our frontline service teams across Canada. You will drive performance, coaching, and escalation management while partnering with cross-functional partners to deliver exceptional customer experiences.You will shape workforce strategy, monitor KPIs, and implement process improvements in a fast-growing, inclusive culture where ownership and accountability matter.
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Vacancy posted 2 hours ago
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