Client Delivery Lead

Lane Four is growing! We hope you will consider joining our amazing team of heroes!We offer exciting career paths, flexible work arrangements, professional development, and competitive total rewards.WHO we are through the cornerstones of our Company CultureBe RealBe HumanBe CuriousOwn It and Do Good WorkWHAT we believe - The following principles guide our decision making and every move we makeEmpowermentAccountabilityAuthenticityHow We Have Helped
Lane Four specializes in optimizing and scaling go-to-market operations on Salesforce, HubSpot, and adjacent technologies. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, empowering tech-enabled B2B companies across industries such as high tech/SaaS, financial services and fintech, manufacturing, and digital/media. As we continue to grow our client base, we're also expanding our consulting, development, and go-to-market teams to better serve their needs.We're proud to have earned the 23rd spot on the Top 100 Best Workplaces in Canada (100 or fewer employees) list, and we're Great Place to Work® Canada certified, having also been recognized as one of the Best Workplaces in Technology for 2026/2027!Additionally, Lane Four was recognized on the 2025 Report on Business list of Canada's Top Growing Companies, ranking No. 113 overall and No. 139 within the Consulting category.About Lane Four
Lane Four is growing! We hope you will consider joining our amazing team of heroes!We offer exciting career paths, flexible work arrangements, professional development, and competitive total rewards.A Lane Four Team Member embodies…
WHO we are through the cornerstones of our Company CultureBe RealBe HumanBe CuriousOwn It and Do Good WorkWHAT we believe - The following principles guide our decision making and every move we makeEmpowermentMentorshipAccountabilityAuthenticityHow We Have Helped
Lane Four specializes in optimizing and scaling go-to-market operations on Salesforce, HubSpot, and adjacent technologies. We deliver both strategic insights and actionable plans to drive success across critical revenue operations at scale, empowering tech-enabled B2B companies across industries such as high tech/SaaS, financial services and fintech, manufacturing, and digital/media. As we continue to grow our client base, we're also expanding our consulting, development, and go-to-market teams to better serve their needs.We're proud to have earned the 23rd spot on the Top 100 Best Workplaces in Canada (100 or fewer employees) list, and we're Great Place to Work® Canada certified, having also been recognized as one of the Best Workplaces in Technology for 2026/2027!Additionally, Lane Four was recognized on the 2025 Report on Business list of Canada's Top Growing Companies, ranking No. 113 overall and No. 139 within the Consulting category.The role
The best technology projects don't fail on configuration. They fail when nobody asks why. As a Client Delivery Lead, you'll be the person who asks. You'll own client relationships, get to the business goal behind every request, and lead a pod of Admins and Consultants to deliver work that moves the needle on revenue, efficiency and growth.This role is built for someone with strong business instincts: a seasoned Revenue Operations Manager, Operations Leader, or MBA graduate who wants to lead real engagements from day one. What we need is your judgment, your communication, and your ability to turn ambiguity into a clear plan.What you'll do
Own day-to-day relationships with client stakeholders, from operations leads to executivesUncover the business problem behind each request and shape the right solution with your teamTranslate client goals into clear priorities, requirements and tickets your pod can run withLead demos and check-ins that show clients the value of what we've deliveredManage scope, timelines and budget, and raise risks earlyPlan your pod's weekly work and keep the team productive and well-supportedSpot opportunities to do more for clients and share them with your Director of DeliveryCoach and mentor teammatesWhat you bring
A recent MBA or equivalent business education or experienceClear, confident communication with stakeholders at every levelStructured problem-solving: Ability to bring clarity to complexity by breaking down messy situations into clear, logical, and actionable stepsComfort leading people and holding yourself and others accountableCuriosity about technology and AI, and a willingness to learn platforms like Salesforce and HubSpot quicklyNice to have
Exposure to CRM, revenue operations or go-to-market strategyA Salesforce or HubSpot certification, or Trailhead progressExperience using AI tools in your day-to-day workWhy Lane Four
Lead client engagements early in your career, with real ownership and visible impactLearn Salesforce, HubSpot and AI-enabled delivery alongside experienced practitionersOngoing training, certification support, Office Hours and Lunch & LearnsA team that lives its values: Be Real, Be Human, Be Curious, Own It and Do Good WorkCompensation, benefits, and perks
Salary Range: 120K-160K based on experienceVariable Pay ProgramComprehensive Group BenefitsHealth & Wealth Spending AccountGenerous RRSP Matching ProgramRemote WorkOffice in the heart of downtownCatered lunchesCompany Days and Team Social Events
#J-18808-Ljbffr