Senior Technology Delivery Manager

Lead complex technology delivery from Specsavers’ Burnaby office, combining program governance, store deployments, and people leadership in a hybrid work model.As Senior Technical Delivery Manager, you will oversee Canada-wide initiatives supporting store growth and operations. Your scope includes new store openings, infrastructure, connectivity, security, hardware lifecycle management, and technical programs. You will lead three remotely based Store Technology Project Coordinators while managing vendors, budgets, risks, and business alignment.Key Responsibilities:
Own end-to-end technology delivery for new store openingsLead, coach, and allocate work across three coordinatorsManage suppliers, performance reviews, escalations, and service qualityOversee infrastructure, networking, systems, hardware, and technical assuranceManage budgets, forecasts, governance, risks, and dependenciesRequirements:
Significant senior technology delivery or program management experienceDirect people leadership, coaching, development, and performance management experienceLarge-scale, multi-site rollout or store opening experienceStrong store technology, POS, infrastructure, and connectivity expertiseVendor management, stakeholder communication, and delivery governance experienceBring senior delivery leadership, store technology expertise, and operational governance to Specsavers’ expanding Canadian technology portfolio.
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