Municipal Principal Implementation Consultant

Municipal Principal ConsultantPosting Closing: November 15,2026Ready to Take Your Municipal Experience in a New Direction?MUNIvers is seeking a Municipal Principal Solutions Consultant with hands-on Salesforce experience and a strong understanding of municipal operations. You will work with municipalities across Canada to modernize business processes, implement Salesforce-based solutions, and improve operational efficiency.The ideal candidate combines municipal sector knowledge, proven Salesforce implementation and configuration experience, and strong consulting skills to translate business needs into practical, customer-focused solutions.About the Role
As a Principal Municipal Solutions Consultant, you will work directly with municipal leaders and stakeholders throughout the customer lifecycle, from discovery and solution design through implementation, training, go-live, and ongoing optimization.You will leverage your municipal and Salesforce expertise to help customers streamline processes, improve efficiencies, and maximize value from the MUNIvers platform.What You Will Be Doing
Lead discovery sessions, workshops, and requirements gathering activities.Analyze municipal business processes and recommend improvements and automation opportunities.Translate business requirements into solution designs and system configurations.Configure and support solutions on the Salesforce platform.Support data migration, testing, training, deployment, and post-go-live activities.Collaborate with Product, Technical, Implementation, and Customer Success teams.Investigate and resolve complex functional issues.Build trusted relationships with municipal customers and stakeholders.Contribute to best practices, documentation, and continuous product improvementsDesired Experience
You bring municipal and salesforce knowledge, a customer-service mindset and an interest in using technology to improve how work gets done. Experience in one or more of the following areas is strongly preferred:Municipal finance, property taxation, assessment, utility billing, revenue or receivables.Customer service, municipal administration, land and property management or cash receipting.Financial systems, ERP or municipal software, process improvement or data management.Salesforce experience is highly desirable, particularly in consulting, implementation, or solution design roles.Candidates with strong municipal experience who are interested in expanding their Salesforce knowledge are encouraged to apply.Why Join MUNIvers?
Work with municipalities across Canada.Influence digital transformation initiatives that directly impact local communities.Join a growing, collaborative team of municipal and technology professionals.Expand your Salesforce expertise while applying your municipal knowledge.Contribute to innovative solutions that improve municipal service delivery.Location: Remote- within Canada | Travel up to 30 percentEmployment: Full-time
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