RCVTAC Administrative Assistant I

Job Responsibility:

Reporting to the Commander of Community Programs, the Administrative Assistant I is critical to the effective functioning of the RCVTAC team that is a 24/7 operation. This position requires excellent clerical and administrative skills, an ability to work in a fast-paced, changing environment and strong interpersonal skills to work with members of the public.

This is a Hybrid Temporary Casual Contract position up to March 31, 2025.

Scope of Responsibilities:

• Manage inbound customer service calls in a professional and timely manner.
• Greet and welcome customers and assist with inquiries.
• Efficiently respond to patient questions and requests for information.
• Schedule patient appointments in an Electronic Medical Record.
• Create new patient charts in an Electronic Medical Record.
• Data Entry in an Electronic Medical Record.

Qualifications:

• Post-secondary education and/or relevant education and experience in a related field such as business administration.
• Detailed knowledge in computer applications: MS Office, email, Internet Research and medical software.
• Prior experience in a healthcare setting and medical receptionist would be considered an asset.
• Exceptional organizational skills.
• Excellent interpersonal and oral/written communication skills.
• Strong problem solving skills.
• Capacity to adapt quickly to a fast paced, dynamic work environment.
• Flexibility to work days and evenings and weekends.

Job Types: Fixed term contract, Casual

Pay: $25.72-$28.95 per hour

Benefits:

• Company pension

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Work Location: In person