Travel Claims Technology Manager
DGA Careers Inc.
Advance travel claims performance in Hamilton, Ontario, combining claims leadership with process improvement, automation, and technology implementation expertise.
The Travel Claims Manager will drive operational excellence within a growing insurance organization. Reporting to the Vice President of Operations, this newly created leader oversees approximately 30 professionals and three team leads. The position supports a major US insurer client while improving claims efficiency and service standards.
Key Responsibilities:- Champion process improvements that reduce claims cycle times
- Lead e-claims system and AI-powered tool implementation
- Review coverage determinations and financial liability assessments
- Ensure policy interpretation follows client requirements
- Uphold documentation standards for audits and compliance
- 10+ years of progressive claims leadership experience
- Strong process improvement and systems implementation background
- Experience with claims technology platforms and automation
- Analytical mindset with excellent problem-solving abilities
- Ability to manage competing priorities under pressure
Use operational improvement, automation, and compliance expertise to strengthen travel claims outcomes and technology adoption in Hamilton.
#J-18808-LjbffrVacancy posted 3 hours ago
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