Colleague Services Agent
$20.33 per hourFull-time
FAIRMONT
Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!
Job Description
The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services across various operational areas. The ideal candidate is proactive, organized, and passionate about creating a supportive and well-maintained work environment.
Position Type: Permanent
Pay Rate: $20.33/hour
- Greet and welcome internal guests upon arrival with a warm and professional demeanor
- Janitorial duties including garbage removal and recycling, vacuuming, cleaning floors and stairwells, walls, doors etc. throughout the public spaces of the staff accommodations and Colleague Services building
- Moving heavy and large furniture such as dressers, fridges, stoves, washers and dryers between buildings
- Manage the rental equipment process, including issuing and returning items, and ensure waivers are completed
- Ensure the cleanliness of vacant staff housing units meets standards
- Daily sorting, organizing and issuing of clean uniforms and dry cleaning items
- Daily pick-up and delivery of staff and hotel mail
Qualifications
- Must have a valid Alberta Class 5 driver's licence (or equivalent) and driver's abstract free of any demerits
- Ability to lift, carry and move large and heavy items on a regular basis
You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
Additional Information
Job Perks & Benefits:
- Subsidized staff accommodation provided on-site for full time status employees
- One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
- Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
- Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
- Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
- Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
- Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor
Visa Requirements: Must be legally authorized to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: View email address on jobs.smartrecruiters.com
Our Commitment to Diversity & Inclusion:
At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Colleague Services Agent in Lake Louise, AB vacancy
$20.33 per hour
...onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today! Job Description The Colleague Services Agent plays a key role in enhancing the day-to-day experience of Fairmont team members by providing exceptional support and services...SuggestedPermanent employmentFull timeShift workNight shiftWeekend work$10k per year
...Spa Automatically added to our resort's Colleague Lifestyle Program which includes access... ...Supervise, lead, and train a team of 10+ Agents on the uniform counter and in the field.... ...all tasks required to achieve our guest service goals. Ensure daily cleaning tasks of...SuggestedPermanent employmentFull timeWorldwideShift workWeekend workAfternoon shift$20.33 per hour
...of communications for the hotel, the Royal Service team provides effective and engaging information to hotel guests and our colleagues. Your knowledge of the hotel and the rapport... ...position you as a successful Royal Service Agent. Together, let’s turn moments into memories....SuggestedPermanent employmentFull timeInternshipWork at officeShift work$22.72 per hour
...make saving money very easy to manage. Join our Fairmont family today! Job Description As a Concierge Agent at Fairmont, you are the face and heart of guest service, creating memorable and personalized experiences for every guest. You play a key role in providing...SuggestedPermanent employmentFull timeShift workNight shiftWeekend workDay shift$10k per year
...As the Resident Services Coordinator at Fairmont Chateau Lake Louise you will support the daily experience of 800 on-site staff residents... ...such as fire or flood; communicating to residents and working with agents to assist flood clean up or property evacuation Participating...SuggestedPermanent employmentFull timeWork at officeRemote workShift work$16 per hour
...Tasks Operate cash register Process money, cheques and credit/debit card payments Scan items Receive payment for goods or services Calculate daily/shift payments received and reconcile with total sales Suggestive selling Stock shelves and clean counter...Daily paidPermanent employmentFull timeRemote workShift work$10k per year
...Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and... ...will be responsible for the delivery of five star luxury guest services, through adherence to service standards, driving service...Permanent employmentFull timeInternshipWorldwideShift workNight shiftWeekend work$26.87 per hour
...lead by example in delivering warm, personalized, and anticipatory service to guests upon arrival and departure. You will oversee the day-... ...to grooming and service standards. Train, coach, and mentor colleagues; provide performance feedback Qualifications Previous...Permanent employmentFull timeWork at officeLocal areaShift work$10k per year
...overseeing the daily operation of Guest Relations, Concierge, VIP Services, and guest experience initiatives across the resort. Reporting... ...performance development, and succession planning. Recognize colleague achievements while promoting engagement and strong EES results....Permanent employmentFull timeWork at officeLocal areaShift work$10k per year
...Outlets, Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and... ...doing: Demonstrate a commitment to provide warm, anticipative service to exceed the needs and expectations of our discerning guests...Permanent employmentFull timeInternshipLocal areaWorldwideShift work$10k per year
...a UNESCO World Heritage Site, ensuring the safety of guests and colleagues, enhancing the guest experience, developing team members, managing... ...colleague engagement, inclusion, and alignment with Fairmont service standards. Operational Oversight Direct and coordinate all...Long term contractRemplacementPermanent employmentFull timeContract workSummer workSeasonal workShift workNight shiftWeekend workDay shift$10k per year
...activities and events, such as the employee engagement survey, annual colleague gala, recognition events, and more Welcome colleagues to the... ...highest level of confidentiality Ability to maintain high service levels under pressure Additional Information Job Perks &...Permanent employmentFull timeWork at officeShift work$21.41 - $33.52 per hour
..., and ensure a safe, well-maintained environment for guests and colleagues. Position Type: Permanent Rate of Pay: $21.41 to $33.52 per... ..., including maintenance logbooks and Alice tickets. Perform service and repair duties in guestrooms, public areas, and residences....Hourly payPermanent employmentFull timeImmediate startShift workNight shiftWeekend workDay shift$10k per year
...Relations, and Guest Activities while ensuring exceptional luxury service throughout the guest journey. This role is responsible for the... ...of guest experience standards, VIP arrivals, service recovery, colleague coaching, and operational coordination across departments. Through...Permanent employmentFull timeWork at officeShift work$10k per year
...Fitness Centre, and Spa Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and... ...be doing We invite you to bring your warm, engaging customer service skills to help foster the health and wellbeing of our guests and...Permanent employmentFull timeInternshipWorldwideShift workNight shiftWeekend workDay shift$10k per year
...your exciting career into an exciting life. Job Duties Include: Provide professional, friendly service and maintain effective communication with guests and colleagues. Lead the team in daily operations, ensuring service standards and safety are upheld. Assist with...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workDay shift$10k per year
...hospitality. Step into a leadership role where your passion for service, attention to detail, and ability to inspire will elevate our guests... ...Develop visionary proposals aimed at improving service climate, colleague moral, and shareholder return Manage staff schedules and...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workDay shift$10k per year
...following: Consistently offer professional, engaging and friendly service in accordance with the Company’s Values Assists the Director,... ...with the establishment of onboarding procedures to ensure new colleagues feel welcome and are set up for success Facilitate sections...Permanent employmentFull timeInternshipWork at officeLocal areaFlexible hoursShift work$21.95 per hour
...information to our Housepersons. The Coordinator will also be responsible for responding to guest calls and delegating to the relevant colleagues in the department. Pay Rate: $21.95/hour Position Type: Permanent Start Date: August 2026 Job Duties Include: Work...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workDay shift$10k per year
...Permanent Job Duties Include: Develop and enhance Fairmont service standards through disciplined administration of departmental... ...working relationships and clear communication is maintained with all colleagues and leaders in the restaurant and other departments Develop...Permanent employmentFull timeContract workTemporary workSeasonal workShift work- ...Assistant Store Manager As a member of our leadership team, you will be responsible for creating the optimal employee experience for our colleagues to ensure they feel: valued, empowered and engaged in their team. It will be your responsibility to not only lead others, but also...Full timeWorldwideShift work
$19.94 per hour
...assist with special requests, and maintain a smooth and efficient flow in the restaurant, all while upholding the highest standards of service and safety. Position Type: Permanent Pay Rate: $19.94/hour Start Date: August 2026 Job Duties Include: Provide warm...Permanent employmentFull timeShift workNight shiftWeekend workDay shift$20.05 per hour
...our Fairmont family today! Job Description As a Barista at Fairmont Hotels, you will be an ambassador of the exceptional service and quality that is the hallmark of our coffee experience. Your passion for coffee, attention to detail, and ability to create a welcoming...Permanent employmentFull timeSeasonal workShift workNight shiftWeekend workDay shift$10k per year
...areas, back-of-house areas, and staff facilities meet Fairmont’s luxury cleanliness standards. Respond to guest feedback and resolve service issues promptly. Train, coach and inspire the team; providing regular performance feedback Actively participate in daily...Permanent employmentFull timeWork at officeShift workNight shiftWeekend workDay shift$20.17 per hour
...Position Type: Permanent Start Date: August 2026 Job Duties Include: Consistently offer professional, friendly and engaging service Assist Room Attendants to ensure guest rooms are prepared efficiently Daily cleaning and maintenance of Housekeeping storage...Permanent employmentFull timeShift workNight shiftWeekend workDay shift$10k per year
...potential business. Quote and negotiate prices within established parameters. Upon closing, coordinate and follow up with convention services, catering and/or other hotel departments to ensure delivery of hotel’s promised services. Utilize SFA Sales System to track,...Long term contractPermanent employmentFull timeWork at officeFlexible hoursShift workNight shift$24.09 per hour
...our Fairmont family today! Job Description As Fairmont Gold Supervisor, you will be an integral part of delivering luxury service to guests on Fairmont Gold, the hotel’s exclusive guest floor. You will oversee the daily operations of the front desk and rooms, ensuring...Permanent employmentFull timeSeasonal workLocal areaShift workNight shiftWeekend workDay shift$10k per year
...production requirements for the department Promoting teamwork between the kitchen and all other departments, especially food and beverage service employees Responsible for the kitchen operation in the absence of the Executive Chef and Executive Sous Chef Responsible for...Permanent employmentFull timeApprenticeshipFlexible hoursShift work- ...staff Create and develop innovative new concepts, menus and promotions Ensure food tasting are done for the opening of all full-service dinning outlets Ensure recipe books with pictures are completed prior to the opening of each outlet Ensure dietary manuals are...Full time
$10k per year
...family today! Job Description As a Bartender at the Fairmont Chateau Lake Louise, you will be an ambassador for the exceptional service and flavors that are hallmarks of our restaurant and lounge experience. Your warm, attentive guest service and passion for mixology are...Permanent employmentFull timeShift workNight shiftWeekend workDay shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Colleague Services Agent. Be the first to apply!
Related searches
- customer service officer Lake Louise, AB
- agent services aux membres desjardins n-3
- agent de comptoir
- customer service representative call centre
- client service specialist
- customer service representative no experience
- conseiller clientèle
- customer service officer
- senior service representative bmo
- bank customer service representative