Customer Service Clerk

Customer Service Clerk

( Job Number: 2600000013 )

Department: Georgian Stores

Campus: Barrie

Classification: Support Staff

Posting Date: June 15, 2026

Hourly pay range: $ 17.95 – $23.05 per hour

Hours per week: Up to 24 hours per week (Current hours anticipated to be 24 hours per week)

Status: Part-time (Temporary)

Effective Date: August 24, 2026 – September 30,2026

This position has multiple vacancies.

Reporting to the Manager, Georgian Stores, the incumbent provides front-line customer service, processes daily sales transactions, shelves books and merchandise in the Barrie Campus Bookstore. Specific duties include, but are not limited to:

• Retail Sales which includes:
  • Processing customers sales, refunds and exchanges through POS (Point of Sales System), and online order system
  • Answering customer inquiries, in-person, email and via telephone
  • Assisting customers in finding correct text books and general merchandise
  • Calling customers for special order, online order pick ups or inquiries
• Shelving / Merchandising which includes:
  • Placing labels with correct product
  • Shelving books in alphabetical order
  • Assisting with product return process
  • Assisting with online fulfillment duties (i.e. pick and pack orders)
  • Merchandising gift product on shelves and store window displays
  • Assisting with social media
  • Participating in events such us Convocation, Orientation, Move-In Day and Campus Pop Up Shops is required

QUALIFICATIONS

• Successfully completed a secondary school diploma
• Six months’ experience in a retail environment providing front-line customer service, processing payments using a POS system, merchandising and restocking shelves
• Experience with shipping and receiving to return stock or accept stock into inventory
• Communication (written and oral) and interpersonal skills
• Organizational and time management skills
• Proven ability to work independently as well as within a team environment
• Ability to work no-traditional hours (evenings / weekends) as required

Georgian College supports diversity, equity and a workplace free from harassment and discrimination and is committed to an inclusive, barrier-free environment. We invite applications from all qualified candidates and actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to persons of Indigenous ancestry, racialized persons, persons with disabilities, women and members of the 2SLGBTQ+ community. If you are contacted to participate in the interview, please advise the coordinator of any accommodations needed with respect to any materials or processes used to ensure you have access to a fair and equitable process.

Alternate formats will be provided upon request throughout the recruitment and selection process.

Georgian College has introduced FLEX Work for some positions. This position is not eligible for Flex Work and will be an on-campus position with no option for remote work.

Applications for this position must be received by 11:59 p.m. June 24,2026 . While we thank all applicants, only those contacted for an interview will be acknowledged.