MEDICAL SECRETARY (II)

Job Responsibility: Regular/Temporary Regular Job Title MEDICAL SECRETARY (II) Job ID 69302 Location HSC- Central Campus Open Date 05/06/2025 Job Type Continuing Close Date 05/12/2025 Employee Group Unifor Unit 1, Staff Favorite Job Department Medicine Salary Grade/Band Grade 5 Salary Range $24.19 - $34.04 (hourly) Hours per Week 21 Posting Details Schedule Monday-Wednesday, 8:30am-4:30pm Education Level 2-year Community College diploma in Medical Office Administration or related field. Career Level Requires 3 years of relevant experience.

The Division of Gastroenterology comprises 21 full- and part-time faculty members, providing care for patients with gastrointestinal disorders in four acute care sites in Hamilton. The division has clinicians with expertise that includes gastroesophageal reflux disease, inflammatory bowel disease, functional gastrointestinal diseases, motility disorders, nutrition, advanced endoscopy techniques and hepatology.

JD #

JD00009

Pay Grade:

5

Title:

Medical Secretary (II)

Unit/Project Description:

The Department of Medicine is seeking a talented, energetic Medical Secretary to support two Gastroenterologists sited at McMaster University Medical Center.

About McMaster University

At McMaster University, our people are our most valuable asset. We strive to attract, develop, and retain the talented faculty and staff, and to

foster inclusive excellence which values the strengths, perspectives, and contributions of each individual. McMaster is recognized as one of the top

employers in the Hamilton/Niagara region and has been recognized as one of Canada's Top Diversity employers.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total

rewards packages vary by employee group but include:

• Employer Paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance.
• Pension Plan Options & Post-Retirement Benefits.
• Training, coaching and professional development opportunities.
• Employee tuition assistance for development and education.
• Opportunity to be a part of an academic environment working alongside professionals who share a passion for learning.
• Progressive paid annual vacation plan.

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information.

Job Summary:

The Medical Secretary (II) is responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting.

Purpose and Key Functions:

• Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds.
• Write a variety of documents including correspondence, reports and meeting minutes.
• Schedule patient medical appointments and procedures.
• Coordinate calendars, arrange meetings, book rooms and make travel arrangements.
• Resolve scheduling and calendar issues, complaints, and conflicts.
• Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts.
• Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
• Process and reconcile clinical and third party service billings.
• Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
• Interact with patients and their family members who may be experiencing emotional or difficult situations.
• Ensure patients understand all instructions given to them for tests and medical procedures.
• Gather and compile information required for a variety of grant submissions and reports.
• Facilitate the collection of signatures required on grant applications and agreements.
• Conduct database, literature and web searches to locate and retrieve documents and articles.
• Prepare and book exam rooms ensure all materials are stocked, stored, and organized accordingly.
• Set up and maintain filing systems, both electronic and hard copy.
• Update and maintain information in a variety of databases.
• Update and maintain confidential files and records. Handle sensitive material in accordance with established policies and procedures.
• File, retrieve, and purge files.
• Monitor and order office supplies.
• Attend meetings and take minutes.
• Assemble, collate, and disseminate mailings.
• Open and distribute incoming mail and faxes, and arrange courier shipments.
• Remain current with relevant medical terminology.

Requirements:

• 2 year Community College diploma in Medical Office Administration or related field.
• Requires 3 years of relevant experience.

How To Apply

To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster's commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

• Human Resources Service Centre at View phone number on ca.edajobs.com-HR (22247), or
• Faculty of Health Sciences HR Office at ext. 22207, or
• School of Graduate Studies at ext. 23679

to communicate accommodation needs.

Vaccination Mandate - FHS

This position is located in a host hospital or other healthcare site that has an active vaccination mandate in place. Successful applicants will need to comply with these and any other health and safety measures necessary as part of their appointment.