Basin Glacial Waters - Sauna Master (Aufguss)

Company Description

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity. Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

Job Description

Basin Glacial Waters is a brand new, highly anticipated Wellness Facility that will offer guests a truly luxurious experience. As part of our Basin therapist team and as a Sauna Master, you will lead and perform immersive sauna and Aufguss ceremonies, bringing authenticity, artistry, and tradition to the sauna experience at Basin Glacial Waters.

Pay Rate: $25.49/Hour

Job Duties Include:

Reporting to the Wellness Operations Manager, responsibilities and essential job function include but are not limited to the following:

• Lead and perform immersive sauna and Aufguss ceremonies, delivering unique, sensory guest experiences.
• Craft multi-sensory rituals using heat, essential oils, music, lighting, and dynamic towel techniques.
• Deliver guided ceremonies ranging from 15 to 90 minutes, elevating the sauna experience into a theatrical art form.
• Create a welcoming and harmonious sauna environment, managing temperature, steam, and ambiance
• Act as a performer and guide, infusing each session with originality, energy, storytelling, and rhythm.
• Oversee sauna operations, including guest safety, space cleanliness, and overall wellness area upkeep.
• Engage with guests, warmly greeting them, answering questions, and assisting throughout their experience.
• Uphold high standards of hospitality and customer service, enhancing guest satisfaction and loyalty.
• Demonstrate physical endurance and stage presence, including standing for extended periods and performing in high heat.
• Other duties as assigned.

Qualifications

• Demonstrates initiative, and the ability to work with minimal supervision
• Experience in Aufguss, sauna rituals, hospitality, or performance arts is preferred, it is not required
• Experience offering Hot Yoga, or other meditative type practice in heat is preferred, it is not required
• Have excellent interpersonal/communication skills, are polite and friendly
• Are dedicated to a high level of customer service and attention to detail
• Must be able to lift, carry and pull over 30+ lbs and able to constantly stand and walk throughout shift. Motions include: standing, walking, bending, kneeling, reaching, pushing, pulling, squatting, climbing up and down the stairs.

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion:  

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.