Mall Manager

Job Responsibility:

Company Overview

Melfort Mall is a vital commercial and social hub in the heart of Melfort, serving the local community with a variety of retail, dining, and service options. We are committed to creating a clean, safe, and welcoming environment for shoppers, tenants, and visitors alike. As we continue to evolve with the needs of our community, we seek a proactive and experienced Mall Manager to oversee day-to-day operations and long-term growth initiatives.

Summary

We are looking for a motivated and hands-on Mall Manager to lead the operations of Melfort Mall. The successful candidate will play a key role in maintaining tenant satisfaction, increasing foot traffic, ensuring compliance with safety regulations, and improving the overall customer experience. This position requires a mix of strategic planning, community engagement, team leadership, and property management expertise.

Responsibilities

• Oversee daily operations of the mall to ensure a clean, safe, and welcoming environment for both tenants and visitors.
• Act as the primary liaison between mall tenants and property ownership, addressing concerns and ensuring satisfaction.
• Manage tenant leases , including renewals, vacancies, onboarding new tenants, and maintaining updated lease documentation.
• Collect rent and manage billing , ensuring timely payments, issuing invoices, and addressing payment discrepancies.
• Handle accounting tasks related to mall operations, including tracking expenses, petty cash management, and preparing budget reports.
• Record and approve staff work hours , oversee scheduling, and ensure all team members (custodial, maintenance, security) are performing efficiently and professionally.
• Supervise all mall staff to maintain accountability and high performance across departments.
• Monitor the condition of the mall actively , identifying and resolving issues such as repairs, safety hazards, and cleanliness concerns.
• Coordinate regular maintenance and improvement initiatives to enhance the physical state and visual appeal of the property.
• Implement marketing and promotional events to increase foot traffic and support tenant success.
• Ensure legal compliance , including fire safety, accessibility standards, and health codes.
• Build and maintain strong community relationships with local authorities, vendors, and neighboring businesses.
• Prepare detailed operational reports , including tenant feedback, maintenance needs, financial updates, and performance evaluations.

Requirements

• Proven experience in retail, property, or facilities management (mall management experience preferred).
• Excellent organizational and leadership skills, with the ability to manage multiple priorities.
• Strong communication and interpersonal skills to build lasting relationships with tenants, staff, and community partners.
• Experience with lease agreements, vendor contracts, and budget management.
• Ability to respond effectively to emergency situations and coordinate with authorities.
• Proficiency in Microsoft Office; knowledge of property management systems is a plus.

At Melfort Mall, you'll be part of a team dedicated to revitalizing the shopping experience and supporting local businesses. If you are passionate about property management, community impact, and leading successful teams, we invite you to apply today.

Job Types: Full-time, Part-time

Pay: $45,000.00-$65,000.00 per year

Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person