Transport Diesel Technician
Richwil Truck Centre - Jacksonville
Diesel Technician Department: Service Reports To: Service Manager or Foreman Overview Richwil Truck Centre Ltd. is currently seeking an experienced Diesel Technicians to join our ever-growing service department in Woodstock as a diesel technician. These positions are responsible for the repair, maintenance and service of diesel engines and heavy trucks. Experience with all aspects of heavy truck repair and maintenance required; preference may be given to those with experience with diesel engines, Cummins and International engines, electrical troubleshooting, cooling systems, and electronic engine control systems and diagnostics. Key Responsibilities
- Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts.
- Perform maintenance and repairs accurately and safely by following established standards—conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts.
- Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow.
- Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products.
- Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company’s value proposition.
- Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations.
- Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success.
- Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration.
- Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support.
- Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements.
- Red Seal License is preferred. However, a combination of skills and experience may be considered
- Possesses a valid driver's license
- You must provide your own tools
- CSA-approved safety footwear must be worn
- Willingness to work in a team environment
- Commitment to a safe workplace
- Competitive industry salary, based on experience and qualifications
- Paid training opportunities
- Employee incentive/training bonuses
- Boot allowance
- On-call compensation
- Uniforms are provided
- Group health benefit plan
- RRSP benefit plan
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