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Associe, service a la clientele

Part-time

RONA

This position requires local presence. Please view similar jobs below.

Chez RONA, nos employé(e)s cultivent leur passion chaque jour. Nos équipes sont animées par la volonté d’aider nos clients à faire de leurs projets une réalité, et engagées à faire une différence dans les communautés où nous sommes établis.

Nous exploitons ou desservons des magasins corporatifs et affiliés. Grâce à une offre unique de produits et de services et à des formats complémentaires allant des quincailleries de quartier aux magasins de grande surface, nos enseignes RONA+, RONA et Dick’s Lumber sont outillées pour répondre à tous les besoins des adeptes de la rénovation amateure et des professionnels de la construction.

Vous avez le talent? Nous avons les outils! Chez nous, votre travail et vos idées contribuent à bâtir une organisation florissante. Votre voix sera toujours entendue et valorisée. Vous trouverez des possibilités de carrière à la mesure de vos ambitions et pourrez développer davantage l’ensemble de compétences qui vous rend unique.

Si vous cherchez à faire ce que vous aimez, nous pourrions former l’équipe parfaite.

  • En travaillant au sein de la grande famille RONA, vous bénéficierez de nombreux avantages, comme :
  • Un environnement de travail inclusif et sécuritaire
  • Une sensibilité à l’équilibre travail-vie personnelle
  • Des rabais exclusifs aux employé(e)s
  • Des avantages sociaux : assurances (certaines conditions s’appliquent), révision salariale annuelle, etc.
  • Des possibilités d’avancement au sein de l’entreprise
  • Un employeur engagé dans sa communauté
  • Du travail d’équipe et de la formation continue
  • Un programme de formation complet pour toutes les nouvelles recrues
  • Un programme d’encouragement aux études
  • Et plus encore!

Devenez membre de notre équipe de service à la clientèle! Utilisez vos talents pour guider les clients, gérer leurs commandes spéciales et assurer une expérience de magasinage exceptionnelle. Votre sens du service et votre capacité à maintenir notre magasin bien organisé vous permettront de vous réaliser dans un emploi gratifiant tout en contribuant activement à notre succès.

Votre rôle :
  • Aider la clientèle à obtenir des renseignements sur des produits en magasin ou par téléphone
  • Se tenir au courant des circulaires et des événements promotionnels
  • Préparer les commandes spéciales, obtenir de la clientèle les informations et les spécifications requises, contacter l'acheteur de la commande spéciale pour établir et confirmer le prix et la date de livraison disponible
  • Entretenir l'ensemble du magasin, notamment en veillant à ce qu'il soit bien approvisionné et que la marchandise soit mise en valeur, avec des niveaux de produits suffisants et que les informations soient correctes et précises
  • Contrôler les niveaux de stock, effectuer des inventaires et signaler les problèmes de stock
  • Se tenir au courant des circulaires et des événements promotionnels
  • S'efforcer activement d'accroître sa connaissance des produits, de comprendre les techniques d'application et/ou de rénovation et d'améliorer ses compétences en matière de vente en participant aux sessions de formation disponibles
  • Toutes autres tâches connexes assurant le bon fonctionnement du magasin

Les compétences recherchées :
  • Des compétences de vente efficaces et un engagement à fournir un excellent service à la clientèle sont essentiels
  • De bonnes aptitudes à la communication et aux relations interpersonnelles sont nécessaires pour évaluer les besoins des clients et formuler des recommandations
  • Une certaine expérience dans un rôle axé sur la clientèle est requise
  • La capacité à effectuer des tâches impliquant de s'étirer, de se pencher, de soulever et de porter des produits moyens à lourds est requise

Si vous êtes sélectionné pour une entrevue, veuillez informer notre équipe en magasin pour vos besoins d'aménagements durant le processus d'entrevue. Nous ferons le maximum afin de répondre à vos besoins en matière d'accessibilité.

RONA est déterminée à encourager la diversité et l’inclusion. Nous étudions la demande d’emploi de l’ensemble des candidat(e)s qualifié(e)s, sans égard à leur race, couleur, religion, orientation sexuelle, genre, nationalité d’origine, âge, handicap ou tout autre statut protégé.

Vacancy posted 19 hours ago
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