Credit Manager - 12 Months

Our client is an instrumentation company that supplies environmental company’s equipment. They are looking for a Credit Manager to join them on 12-month contract. The role is 5 days a week in office located in Oakville. This role requres a hands-on professional with extensive credit experience, strong systems capabilities, and excellent communication skills. The ideal candidate will be comfortable working directly with customers, resolving payment issues, and building a solid foundation for the company's credit function

Key Responsibilities

• Establish and develop the credit department, including policies, procedures, and internal controls.
• Oversee all aspects of accounts receivable, credit management, collections, and related accounting functions.
• Develop and implement effective credit assessment, approval, and collection processes.
• Monitor customer accounts, outstanding balances, and overdue payments to minimize credit risk.
• Manage customer credit limits, payment terms, and credit exposure.
• Work directly with customers to resolve account discrepancies, payment delays, and collection issues professionally and effectively.
• Review and improve existing financial systems, workflows, and reporting processes.
• Monitor accounts receivable performance and provide regular reporting on aging, collections, and outstanding balances.
• Collaborate with internal stakeholders to support accurate financial reporting and efficient cash flow management.
• Identify opportunities to improve departmental efficiency, strengthen controls, and optimize credit and collection practices

Must Have:

• Extensive experience in credit management, accounts receivable, and collections.
• Strong knowledge of credit risk assessment, credit policies, and collection strategies.
• Excellent systems skills, with the ability to work with financial systems and identify opportunities for process improvement.
• Strong communication and interpersonal skills, with the ability to interact confidently and professionally with customers.
• Proven problem-solving skills and the ability to manage customer account issues effectively.
• A hands-on, self-directed approach, with the ability to build processes and establish a new function.
• Strong organizational skills and attention to detail.

Preferred Qualifications:

• Bilingual in English and French is considered a strong asset.
• Experience establishing or restructuring a credit department is highly desirable.

Experience in a customer-facing credit or collections environment is preferred.