People Consultant

About StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About The TeamOne of the key drivers to our success is a committed and rigorous emphasis on our people. We believe that our competitive advantage lies in our talent and that we can build a sustainable advantage by attracting, enabling, and cultivating the world's most exceptional people to do the very best work of their careers.
Stripe is looking for a People Consultant to join our global team. This Chicago-based role will support Stripe managers and their teams, primarily in the United States and Canada. People Consultants at Stripe enable and support managers to build and lead successful teams. They have deep HR expertise and they leverage policies, experience, insights, and cross-functional partnerships—primarily with other People teams—to guide and coach managers, contribute to a culture of high performance, incrementally improve organizational health, and enable compliant, fair, and positive experiences for Stripes.
What you'll doAs a People Consultant, you'll help make Stripe a great place to work and grow. You'll partner with, coach, enable, and advise Stripe's people managers on all things people-related, including performance management and coaching, career development, employee relations, leveling, manager effectiveness, navigating change, and more. This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company.
Responsibilities
Manager Coaching: Provide targeted coaching and consulting to managers at various levels to support their growth and effectiveness across a wide range of people-related topics, including performance management, career development, conflict resolution, and navigating organizational change
HR Policy Expertise: Act as a subject matter expert on a range of HR policies and processes to support managers and employees
Legal and Compliance: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
People Programs: Support key talent management initiatives such as annual cyclical programs, performance management, workforce reviews, and employee listening to ensure smooth and timely execution
Reorganization Support: Guide and advise on change management and communications for team restructuring efforts
Data and Insights: Analyze people and process data and trends to identify gaps in processes, policies, employee experience, or team dynamics
User Focus: Ensure excellent employee experiences through key life-cycle stages, including onboarding and departure processes
Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity
Who you areWe're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
4–8 years of HR experience, including at least 3 years in a client-facing HR role (e.G., HR Generalist, HR Business Partner, and Employee Relations partner), or equivalent experience in a business-facing role
Direct Manager Support: Demonstrated experience independently advising and coaching managers at varying levels on performance management, employee relations, and team culture
Legal Knowledge: Working knowledge of employment legislation and practices in the United States, including experience working with legal counsel on complex employee matters
Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions
Continuous Improvement: Actively seek ways to improve processes and demonstrate initiative to gain support for and implement changes that deliver positive impact
Communication: Excellent written and verbal communication skills in English, including the ability to communicate clearly and credibly with managers at all levels
Preferred Qualifications
Fast-Paced Environment: Experience working in a rapidly growing technology company or large organization
AI Fluency: Knowledge and application of AI tools
Canadian Employment Practices: Knowledge of employment legislation and practices in Canada
Project Management: Proven project management skills with the ability to engage stakeholders effectively and deliver outcomes on schedule
Facilitation Skills: Experience facilitating team effectiveness workshops with management teams
In-office expectationsOffice-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.
Pay and benefitsThe annual salary range for this role in the primary location is CA$117,600 - CA$176,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.
Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses;
retirement plans;
health benefits;
and wellness stipends.
We look forward to hearing from you.
At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.
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