Senior Advisor, Communications

Highlights of the Job

Are you a well-rounded communicator who enjoys working across the full spectrum of communications? From engaging employees to shaping external narratives, you bring a thoughtful, audience-first approach to everything you create. We’re looking for someone like you to join us as a permanent, full-time Senior Advisor, Communications in our EPCOR Water Services business unit. This role is eligible for our hybrid work program and based at our Rossdale location in Edmonton, AB.

This role focuses on delivering strategic internal and external communications that align with business objectives, engage employees, and enhance the brand. It requires a versatile writer who can create clear, impactful content across multiple channels for diverse audiences, as well as a collaborative partner who brings stakeholders together to align priorities and achieve shared outcomes.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their "@epcor.com" email address to ensure proper consideration of internal seniority.

What You’d Be Responsible For

• Design and implement strategic communication plans for business priorities and initiatives, calling on skills in client consultation, writing, editing, event planning and sponsorship, budgeting and evaluation.
• Creating and executing proactive communication strategies that raise awareness about initiatives important to the business and its employees, strengthen our brand and keep customers informed about operational activities and programs.
• Crafting compelling, timely communications that contribute to more informed, engaged employees.
• Identifying and recommending opportunities through which employee communications can enable business performance.
• Providing advice and developing communications tied to organizational transformation initiatives and that support change management activities.
• Working cross-functionally to ensure communications are consistent, executed efficiently and aligned with the brand.
• Writing project briefs and coordinating design projects, while understanding EPCOR’s brand standards and applying them appropriately to all communications.
• Managing relationships with external suppliers, vendors and contractors, such as event management companies and other consultants, as necessary.
• Acting as an on-call, after-hours media contact on a rotating basis with other senior communicators.
• Demonstrating a high-performance, high-discipline, safe, accountable and easy-to-do-business-with manner of working.

What’s Required to Be Successful

• Bachelor’s degree with preference to an education in Public Relations, Communications or Marketing from a recognized post-secondary institution.
• 4–6 years of experience delivering measurable communications plans that draw on multiple tools effectively reach target audiences.
• Experience in employee communications, including key message development, storytelling, and events and promotion.
• Experience in developing executive communication materials and presentations.
• Excellent research, writing and editing skills across print and digital channels.
• Adheres to high editorial standards.
• Proven project management and communication planning skills, including a high degree of comfort in a fast-paced environment where priorities can shift.
• Strong collaboration and relationship building skills with the ability to work with employees at all levels of the organization to recommend appropriate communications channels and messaging.
• Ability to envision the big picture, linking business goals/priorities and company positions to their work.
• Experience in issues management, including media relations and emergency communications is an asset.
• Understanding of the utility industry and regulated businesses are assets.
• Experience working with Microsoft Office Suite applications, SharePoint and social media and web analytics programs.

The successful candidate will be a team player who shares information and expertise with others to accomplish group goals and seeks opportunities to contribute to the knowledge and success of the team. You are an engaging, respected and credible professional who can build rapport with colleagues in different parts of the organization.

Other Important Facts About This Job

As an EPCOR employee, you will enjoy a competitive salary, generous pension options and an opportunity to earn bonuses, along with a benefits package including a wellness account, vacation and personal leave days, and opportunities for professional growth and development. We were recently named one of Alberta’s Top 85 Employers for 2025.

Jurisdiction: CSU52

Class: P2

Wage: Starting at $53.92 per hour (Final wage and step will be determined at the time of selection and are subject to change based on ratification of the new collective agreement).

Hours of work: 80 hours biweekly, Monday to Friday

Application deadline: July 3, 2026

Eligibility and Conditions

• A requirement of working for EPCOR is that you are at least 18 years of age, have successfully attained a high school diploma (GED, or equivalent level of secondary education) and are legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Successful applicants must provide their own vehicles with appropriate insurance in accordance with EPCOR’s Employee Mileage Reimbursement Policy. You will be reimbursed in accordance with EPCOR’s Employee Mileage Reimbursement Policy.
• The results of this competition may be used to fill similar vacant positions for up to six (6) months.