Analyste principal - Livraison aux clients - Manufacturiers/Senior Analyst - Manufacturer Customer Success
NielsenIQ
Job Description
L'équipe de livraison de services aux manufacturiers collabore avec nos clients du secteur des biens de consommation emballés afin de cultiver des relations de partenariat à valeur ajoutée. L'objectif vise à devenir la principale source d'informations commerciales pour les clients de NielsenIQ.
En tant qu'analyste principal.e, vous apporterez une valeur ajoutée en comprenant parfaitement les besoins des clients et en leur fournissant les produits, services et analyses qui les aideront à atteindre leurs objectifs commerciaux. La candidate ou le candidat retenu aura de l'expérience et/ou des connaissances en matière de traitement des données, d'analyse intégrant une grande variété de sources de données et de présentation aux clients. Vous travaillerez dans un environnement d'équipe où vous développerez de solides relations avec votre propre équipe et au sein de l'organisation cliente. La candidate idéale ou le candidat idéal possède :- un diplôme d’études postsecondaires en marketing/commerce et/ou dans un domaine connexe;
- 4 années ou plus d'expérience en marketing, commerce de détail ou gestion de catégorie;
- de solides compétences analytiques, de préférence dans le secteur des produits de grande consommation ou de la vente au détail;
- une capacité avérée à fournir un aperçu des données et à résoudre les problèmes commerciaux des clients;
d’excellentes compétences en communication écrite et verbale;
Excellentes compétences en communication écrite et orale, avec la capacité de communiquer efficacement en français au Québec et en anglais avec les membres de l’équipe interne et les clients externes situés à l’extérieur du Québec.
- d’excellentes compétences en matière de présentation;
- de solides compétences en matière d'établissement et de gestion des relations avec les clients;
- la connaissance des produits et services de NielsenIQ est un atout;
- l’aptitude à chercher des moyens de remettre en question le statu quo;
- la capacité à effectuer plusieurs tâches à la fois et à prendre des décisions de manière indépendante, avec une approche audacieuse, agile et collaborative de la résolution des problèmes;
- techniquement fluide, avec de solides compétences en manipulation de données et en Excel, et la capacité de tirer parti de la technologie comme d'un catalyseur;
- la familiarité avec l'utilisation de Power BI et/ou Tableau;
- responsable, axé.e sur les résultats et ouvert.e aux nouvelles idées et à l'apprentissage continu;
- vous créez de manière proactive des idées innovantes qui remettent en question le statu quo;
- forte mentalité commerciale avec la capacité d'influencer et de construire de solides relations avec les clients.
The Manufacturer Customer Success team works together with our Consumer Packaged Goods clients to cultivate value-added partnership relationships. The goal is to become the primary and leading source of business insights for NielsenIQ’s clients.
As a Senior Analyst, you will add value through a strong understanding of client needs and providing them with the products, services and analytical insights that will help achieve their business goals. The successful candidate will have experience and/or knowledge in working with data , performing analysis integrating a wide variety of data sources and presenting to clients. You will work within a team environment where you will develop solid relationships with your own team and within the client organization. The Ideal Candidate Will Have- Post-secondary degree in Marketing/Business and/or related field
- 4+ years of marketing, retail or category management experience
- Strong analytical skills preferably in the CPG or Retail industry
- Demonstrated ability to provide insight into the data and address client business issues
Excellent bilingual written and verbal communication skills, with the ability to communicate effectively in French within Québec and in English with internal team members and external clients outside Québec.
- Excellent presentation skills
- Strong client relationship building/management skills
- Knowledge of NielsenIQ products and services an asset
- The aptitude to look for ways to challenge the status quo
- Ability to multi-task and capable of independent decision making with a bold, nimble and collaborative approach to problem solving
- Technically fluid with strong data manipulation , Excel skills and the ability to leverage technology as an enabler
- Familiarity with using Power BI and/or Tableau
- Accountable, results driven and open to new ideas and ongoing learning
- Proactively create innovative insights that challenge the status quo
- Strong sales mindset with the ability to influence and build strong client relationships
Additional Information
Our Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles:
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
Want to keep up with our latest updates?
Follow us on: LinkedIn | Instagram | Twitter | Facebook
Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the
- ...Poste: Responsable du succès client (Customer Success Manager) Montréal, Qc | Temps plein permanent | 5+ ans | Hybride (bureau à Montréal)... ...garantissant une sécurité absolue et une conformité rigoureuse aux politiques internes. Tes futures responsabilités : Elles...SuggestedPermanent employmentFull timeWork at officeWork from homeDay shift
- ...collaborateurs grâce à un accès immédiat aux informations essentielles, au bon moment... ...Rejoignez notre équipe dynamique orientée client et aidez-nous à façonner l’avenir de la recherche... ...les plus stratégiques. En tant que Customer Success Manager, vous jouerez un rôle clé dans le...SeniorFull time
- ...educational biodiversity programs, we help our clients meet their environmental goals while... ...française suivra) Job Title: Customer Success Specialist Location: In person at our... ...au service du bien. Nous nous associons aux plus grandes sociétés immobilières du monde...SuggestedDaily paidPermanent employmentFull timeContract workInternshipImmediate startRemote workShift workDay shift
- ...medical experts and focused on clinical success and patient safety, MEDFAR was the first... ...looking for a strategic and data-driven Senior Client Success Specialist to support our large... ...client’s growth strategy. Voice of the Customer and Cross-Functional Collaboration...SeniorLong term contractPermanent employmentFull timeRemote workWorldwide
- ...se rendre et de travailler en personne à l'emplacement du client (un détaillant) dans la région métropolitaine de Montréal sur... ...base hebdomadaire. Job Description En tant qu'analyste de la livraison aux clients du secteur de la vente au détail, dans un environnement...SuggestedFull timeTemporary workInternshipLocal areaFlexible hours
- ...au cœur de notre mission, nous permettons aux créatifs du monde entier de donner vie à... ...ferez Le ou la responsable de la réussite client (CSM) joue un rôle essentiel dans le... ...to everyone. What you'll do The Customer Success Manager (CSM) plays a pivotal role in fostering...Long term contractFull timeWork at officeImmediate startWorldwideFlexible hoursDay shift2 days per week
- ...Customer Solution Owner Jeppesen ForeFlight – Montreal Downtown... ...lifecycle by ensuring customers successfully adopt and maximize the... ...Responsable de Solution Client Jeppesen ForeFlight... ...vous serez responsable de la livraison de valeur de bout en bout de...Long term contractFull timeTemporary workWork at office
- ...Genetec recherche actuellement un analyste principal de données pour son... ...dédiée à l'expérience client (CX). Nous recherchons une personne... ...présentations seront étroitement liés aux performances de nos opérations... ...Information) pour garantir la livraison en temps voulu des modèles de...PrincipalSeniorFull timeFlexible hours
- ...spécialisée à la stabilité et aux ressources d'un groupe logiciel... ...par la réussite de ses clients et l'amélioration continue de... ...-anglais. Connaissance des principes comptables et/ou en soutien informatique... ...POSITION DESCRIPTION: The Customer Success Representative plays a...Remote jobFull timeDay shift
- ...innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®... ...systèmes et les processus pour permettre aux organisations de trouver des méthodes de... ...Job Description The Experienced Customer Success Manager (CSM) is the senior practitioner...SeniorFull timeContract workWork at officeImmediate startRemote workFlexible hours
- ...-to-day relationship with our clients. You will listen to our clients... ...and training, and then drive customer satisfaction, retention, and long... ...development, and funding analyst team. You will support our growth... ...Up to 2 years in customer success, sales, or another customer-facing...Long term contractPermanent employmentFull timePart timeWork at office
$70k - $78k per year
...educational biodiversity programs, we help our clients meet their environmental goals while... .... ✨ The Role We're looking for a Customer Success Specialist to join Alvéole's Customer Success... ...service du bien. Nous nous associons aux plus grandes sociétés immobilières du...Permanent employmentFull timeContract workInternshipWork at officeRemote workFlexible hoursShift workDay shift3 days per week$100k per year
...countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their... ...Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with... ...skills are key in this role. As a Senior Customer Success Engineer, you are the primary...SeniorLong term contractFull timeLocal areaWorldwide- ...Description Nous recherchons un·e Directeur(rice) Customer Success orienté·e client, stratégique et à l’aise avec la technologie, pour diriger et faire... ...pour nos clients, des développeurs individuels jusqu’aux grandes entreprises internationales. Ce poste est un rôle...Daily paidFull timeRemote workTrial period
- ...management platform, serving 14,000+ customers including Duracell, Shell,... ...accounts, sitting within our senior-level Account Director... ...Design and execute scalable success motions — automated lifecycle... ...~ Exposure to industrial, manufacturing, facilities, engineering, or...SeniorLong term contractFull timeWork at officeImmediate start
$75k - $80k per year
...Customer Success Specialist Who We Are: Quadbridge is a fast-growing North American IT solutions provider, empowering businesses... ..., together. About the Role: Reporting to the Senior Manager, Managed Services Offer Strategy and Enablement, the Customer...SeniorPermanent employmentFull timeMonday to friday$45.7k - $60.5k per year
...Représentant(e) de l'Expérience Client Montréal, QC Nous... ...recherche d'un Représentant, Soutien aux ventes / Soutien à l'... ...opérations, du service et de la livraison afin de garantir le respect des... ...the Coffee Operating Unit Customer Experience Representative...RemplacementPermanent employmentFull timeWork at office- ...We are looking for a Customer Success Associate to manage relationships with a portfolio of enterprise customers and support their success throughout... ...cross functional teams to deliver meaningful outcomes for clients, while receiving guidance and support from Customer Success...Full timeInternshipWork at officeRemote workFlexible hours
- ...TL;DR • Own enterprise customer relationships end-to-end: from deal close through delivery... .... What we need: a Delivery Principal who can own enterprise customer relationships... ...opportunities within your accounts. When a successful order-to-cash deployment leads to a...PrincipalFull timeImmediate start
- ...into the cloud. Our SaaS platform allows firms to onboard new clients and grow their AUM faster with smart automation and great user... ...international expansion, we’re looking for someone to join our Customer Success team, amaze our clients and build great things with us....Full timeContract workRemote workHome office
- ...un(e) Gestionnaire expérience client expérimenté(e) pour gérer la... ...de l'équipe Expérience Client (Customer Experience Team Manager), au... ...de clients clés au Canada et aux États-Unis; Gérer et entretenir... ...for an experienced Client Success Manager that can manage client...Long term contractFull time
- ...unique, and it’s validated by our customers who tell us to keep forging... ...The mission of the Customer Success team is to identify, enable, and... ...with Enterprise, high touch, clients with a BoB of Skilled at identifying... ...to meet with a number of our senior leaders to make sure that you...SeniorLong term contractFull timeInternshipImmediate startFlexible hours
- ...English will follow. Nous recherchons un·e Directeur(rice) Customer Success orienté·e client, stratégique et à l’aise avec la technologie, pour diriger... ...pour nos clients, des développeurs individuels jusqu’aux grandes entreprises internationales. Ce poste est un rôle...Daily paidLong term contractFull timeRemote workTrial period
- ...powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $... ...match. We are currently seeking a talented and motivated Customer Success Manager to join our team. Job Summary As a Customer...Full timeImmediate start
$6000 per month
...Job Purpose The Client Success Manager will fill a key position at CallTower by being a customer advocate and responsible for the satisfaction and growth of our Gold (6k... ...des équipes multidisciplinaires afin de répondre aux demandes des clients et de traiter les situations...Daily paidFull timeContract work- ...Description We’re looking for a Montreal-based Customer Success Manager (CSM) to support our expanding customer base across Canada and the... .... In this role, you’ll be the go-to person for onboarding new clients, ensuring they see the full value of Viova, and supporting...Long term contractFull timeRemote work
- ...% As part of our commitment to Win As A Team , we share our success with employees through our annual bonus plan and Employee Share... ...recommended solutions Provide high quality internal and external customer service surrounding the company values. Implement and support...SeniorLong term contractFull timeFlexible hours
- ...right place! We’re looking for a Senior Business Analyst, VoC Insights who will own the business... ..., and enablement of Lightspeed's customer health score program. You sit at the intersection... ...operational changes or workflows successfully moved the needle on customer behavior,...SeniorFull timeImmediate startRemote workFlexible hours
- ...Join Bambuser and help shape how Customer Success scales across a global portfolio of brands.... ...Bambuser. You’ll also collaborate with our Senior CSMs, who manage smaller portfolios of larger... ..., Account Management or a similar client-facing role within SaaS, eCommerce or another...SeniorFull timeInternshipWork at office
- ...performance, then turn those insights into repeat successes. Motion is built to help teams do... ...what we’re building. About the Senior Customer Success Manager role Most CS jobs are... ...the gaps they can't see. Understand each client's creative strategy process, spot the...SeniorPermanent employmentFull timeSummer workWork at officeRemote workWork from homeShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Analyste principal - Livraison aux clients - Manufacturiers/Senior Analyst - Manufacturer Customer Success. Be the first to apply!
- land analyst Montréal, QC
- lab analyst Montréal, QC
- aml kyc analyst Montréal, QC
- disability analyst Montréal, QC
- crime analyst Montréal, QC
- entry level analyst Montréal, QC
- category analyst Montréal, QC
- analyste chaîne d'approvisionnement Montréal, QC
- order analyst Montréal, QC
- analyste immobilier Montréal, QC



