Senior Manager, Business Continuity Management

What is the Opportunity?

The Senior Manager, Business Continuity Management (BCM) will act as a first line of defense advisor for RBC's Technology & Operations (T&O) team. This role drives operational resilience and regulatory compliance (OSFI E-21) by overseeing incident management, recovery strategies, and business continuity plans.

What will you do?

• Strategic Advisory: Provide leadership and oversight to Senior Directors and Executives regarding the BCRM (Business Continuity Risk Management) program.
• Risk Management: Mitigate operational risks, oversee continuous improvement plans, and ensure compliance with OSFI E-21 and industry standards.
• Tactical Planning: Manage Business Impact Analyses (BIA), Threat Risk Assessments (TRA), and Business Continuity Plans (BCP).
• Testing & Readiness: Design and execute simulations, call tree tests, and Work Area Recovery exercises.
• Incident Management: Partner with cross-functional teams to build a resilient, multi-disciplinary Incident Management framework.
• Reporting & Governance: Develop compliance reports, monitor BCRM metrics, and maintain governance documents/training materials.

What do you need to succeed?

• Undergraduate degree or equivalent experience.
• Proven experience in Business Continuity, Crisis, Disaster Recovery, or Risk Management.
• Exceptional critical thinking, relationship‑building, and communication skills.
• High adaptability to manage competing deadlines and results‑oriented goals.
• Experience in large‑scale global matrix environments or financial institutions.
• Strong background in data analysis and risk‑management mindsets.

Nice to have

• Completion of Associate Business Continuity Professional certification (ABCP) or CBCP.

What’s in it for you?

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Opportunities to do challenging work.

Job Skills

Availability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Personal Initiative, Team Development.