Service Technician

As a Service Technician supporting Aramark Refreshments , you’ll ensure the reliable operation, service, and repair of vending and OCS equipment that delivers coffee, beverages, and foodservice solutions to offices and client locations. Your work directly supports customer satisfaction by keeping equipment clean, functional, and operating to company and manufacturer standards.

This is a hands‑on technical role for someone who enjoys troubleshooting, maintaining, and installing equipment while working in a customer‑focused environment where responsiveness, quality, and uptime matter.

Job Responsibilities

• Service and repair all types of equipment pertaining to both OCS and Vending accounts to meet company standards, using all service and repair notices and stickers.
• Install and maintain all specialized equipment as required while meeting established targets set by the management team.
• Clean machines, parts, and accessories to meet equipment and manufacturer standards.
• Maintain orderliness and cleanliness of the Service Department.
• Respond to all service calls within 4 hours to meet client needs and expectations.
• Communicate effectively with all customers in a professional manner to properly represent Aramark Canada Ltd., using all service and repair stickers as required.
• Serve as a relief driver when necessary.
• Perform other duties as assigned by the Management Team.
• Attend Staff and Health & Safety meetings.
• Participate in Service Stars, WHMIS, and other training as required.

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

• Basic technical aptitude with hands-on experience servicing electronic and refrigerated equipment.
• Valid Class 5 driver’s license with a clean driving record (driver’s abstract required).
• Energetic, reliable, and physically capable of performing a hands-on service role.
• Strong communication skills with the ability to interact professionally and courteously with customers.

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking & standing.  This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

#ACAN100

Education