Omni Channel Manager

Hybrid - minimum 3 days on-site, on-site 4-5 days as needed (Vancouver, BC)
Insight Global is looking for a Senior Manager, Omnichannel
to support a leading enterprise retail organization.
This role is for a vacant opening.
This individual will be responsible for leading complex omnichannel and inventory transformation initiatives, with a key focus on
RFID implementation, inventory visibility, fulfillment, and the integration of physical and digital retail experiences.
This is a leadership-focused role responsible for driving implementation strategy, managing cross-functional initiatives, and translating business objectives into executable roadmaps.
Responsibilities:
Lead large-scale omnichannel and inventory transformation initiatives from roadmap through implementation.
Provide leadership and oversight for RFID implementation initiatives across inventory and retail operations.
Lead cross-functional teams and workstreams across business, operations, supply chain, and technology.
Develop implementation roadmaps and translate strategic objectives into executable programs.
Drive improvements across inventory visibility, order management, fulfillment, delivery, and returns.
Support seamless customer experiences across physical stores, mobile, and digital channels.
Partner with teams responsible for warehouses, distribution centres, stores, eCommerce, and fulfillment operations.
Work with senior stakeholders to establish priorities, manage dependencies, and drive strategic decisions.
Partner with technology teams supporting OMS, inventory, payment, fulfillment, and related retail platforms.
Identify opportunities to improve inventory accuracy, operational efficiency, and the overall omnichannel customer experience.
Required Skills & Experience
6+ years of experience across omnichannel, retail operations, digital commerce, inventory, supply chain, product/program management, or related areas.
Demonstrated experience leading or managing RFID implementation initiatives.
Experience with RFID within inventory, warehouse, distribution centre, store, or supply chain environments.
Experience leading complex cross-functional business or technology initiatives through implementation.
Strong understanding of inventory visibility, order management, fulfillment, delivery, returns, and payment ecosystems.
Knowledge of Order Management Systems (OMS), inventory systems, fulfillment technologies, payment platforms, or related retail technologies.
Experience translating business strategy into actionable roadmaps and implementation plans.
Strong leadership, stakeholder management, problem-solving, and executive communication skills.
Experience working with senior leaders and influencing decisions across multiple business functions.
Nice to Have Skills & Experience
Experience within large-scale retail, eCommerce, consumer goods, or other high-volume inventory environments.
Experience with RFID implementations spanning warehouses, distribution centres, and/or store operations.
Experience supporting large-scale omnichannel, inventory, or supply chain transformation programs.
Artificial intelligence tools are used to assist in screening and assessing applicants for this position.
Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
#J-18808-Ljbffr